JAY HUSTON

Experience

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  Kum & Go

  Sept 2008 - Jul 2010

  General Manager

  As the 2nd youngest GM in the History of Kum and Go, I was responsible for hiring, training, and developing employees, daily bookwork, store cleanliness, and providing great customer service. I ran all aspects of a small business, including the financials and marketing. This was a 24-hour full service convenience store with up to 15 employees working directly under me. Increased sales 20% over a 2 year period. We were the 2nd Busiest Kum in Go in Colorado!

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  Marriott Hotels

  Oct 2010 - Aug 2011

  Front Desk Manager

  I managed Revenue for over 150 Owner Occupied Rooms at the Marriot Mountain Valley Lodge.I hired, trained, managed, and inspired over 30 individual's to provide unforgettable vacation experiences to guests.I also helped to build the outdoor experience program for guests(snowshoe trails, hiking, fishing, biking, etc.)

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  Concentrix

  Jan 2012 - Sept 2017

  I Built and sold data and cloud Infrastructure, management/protection and Cybersecurity solutions to Gov’t Agencies like Boeing, Lockheed Martin, Raytheon, and The DOD. I Managed all FED & LATAM territories.Sold the entire Hitachi Vantara Product line ranging from Million Dollar Virtual Processors (VSPs, AMSs, UCPs, etc.) to data modernization/sustainability/AI/Security/etc.We co-sold and worked with distributors/resellers like Avnet, Arrow, ASG, and WWT. We also co-sold with 3rd party vendors like Cisco, Emulex and Brocade.Voted Employee of the Month out of 800 employees, after building the largest quote in company history at $27M. Show less Supervised, developed, and built IT quotes for the Federal Government and LATAM territories.Voted Employee of the Month in July out of 800 employees, after acting as a lead contributor on a quoting team that produced the largest quote in company history at $27 million.Analyzed data to provide sales projections, allowing clients and our 3rd party vendors like Brocade and Cisco to budget based on these projections with a 99% accuracy rate.Train, audit and manage a team of 22 analysts in the United States and Malaysia, who maintained a 99% rate of accuracy in 2014Communicate cross-departmentally to streamline the sales cycle between upper management, sales, finance and end-user companies and partnersSurpassed the forecasted budget by $3MM in Q1 for 2015 and were recognized company-wide as Team of the Month Experienced with various relational database management programs including Microsoft SQL and Pentaho. C#, Python, Matrix, and Azure were also used. Strong Ability to draw conclusions from data and recommend actions Show less

  • Senior Fed and LATAM Account Executive

    Dec 2012 - Sept 2017

  • Senior Business Operations Analyst

    Jan 2012 - Dec 2012
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  PayActiv, Inc.

  Sept 2017 - Jun 2022

  Director of Customer Success and Strategic Partnerships

  Created the Customer Success and Partnership team alongside the CCO, developing both departments from scratch. I managed our most strategic agencies and accounts like Signature Healthcare, XPO Logistics, Goodwill, Apria, Macy's, Applebee's, Alorica, Dominos, Lafayette General Hospital, Bank of the West, and more.Managed all contract renewal conversations and maintained a 98% Client Renewal Rate.As we grew, I helped to hire and train 10+ individual contributors to manage our entire portfolio of clients. Over 4K clients and over 5M users. Created KPIs for the Customer Success team and worked to strategize, implement, and execute goals for our clients. Communicating progress on revenue, adoption, and forecasts to the C-suite.As the #1 Account Manager, I was promoted to Director of CS around year 2.Implemented all go-to-market and sales strategies for our Partnership Program. I added the largest payroll company in the US as a major partner.Traveled around the US training and motivating partner sales reps/brokers to resell our Product. While also managing relationships with C-level executives.Built scalable processes/workflows in Salesforce and Hubspot as the company expert. I also established our internal cross-departmental communication standards.My Partnership team developed leads that accounted for 30% of revenue company-wide in 2018.Keywords (Salesforce, Hubspot, Slack, Monday.com, digital marketing, Adobe, SQL) Show less

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  PERKS™

  Aug 2022 - Nov 2022

  Vice President of Customer Success

  Contract Role: built and created our strategy for the Customer Success team. I built a team of 5 CSMs to manage the Sales Handoff process, along with client onboarding, Product Roll out, training, setting expectations, building a marketing plan, product adoption, and so much more.Doubled Revenue over this 4 month period while achieving a 98% client renewal ratePerks was very successful during covid but disbanded after In-Person events came back

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  KiwiTech

  Nov 2022 - Jun 2024

  Director of Strategic Partnerships

  Private Equity and Software Development Sales. A custom software development company providing a wide range of agile development services. And equally as important, we connect startup-founders with qualified investors from our ecosystem of over 3K VCs/Angels/Family Offices/etc. On the tech side, we are renowned for our Web and Mobile App Development, Product Design, DevOps, and AI/ML/Blockchain Services.I started at their Partner Company Called Webmob Software.

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  ADP

  Sept 2024 - now

  Enterprise Sales Manager

  Enterprise Sales Manager and HCM Consultant. Covering Colorado and the Midwest