Andras Hermann

Andras Hermann

System Administrator (Internship)

Followers of Andras Hermann785 followers
location of Andras HermannLondon, England, United Kingdom

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  • Timeline

  • About me

    Technical Consultant Engineer II

  • Education

    • Budapest College of Management

      2006 - 2008
    • Gabor Denes College of IT and Economics

      2004 - 2006
    • Post High School, Texas

      2002 - 2003
      High School Graduation
  • Experience

    • Ultraweb.hu Hosting

      Sept 2003 - Sept 2004
      System Administrator (Internship)
    • Citi

      Oct 2006 - Mar 2009
      Information Security Administrator
    • All 4You Apartments

      May 2009 - Aug 2012
      Front Of House Manager
    • Chefparade Cooking School, Budapest

      Sept 2012 - Sept 2013
      Chef Tutor
    • Glh Hotels

      Oct 2013 - Oct 2014
      Front Desk Receptionist
    • National Theatre

      Nov 2014 - Jan 2018
      Demi Chef De Partie
    • Trading System Support

      Jan 2018 - May 2022
      IT Engineer/Trading Telephony Voice Recording
    • Duo Security

      May 2022 - now

      As a Tier 2 Technical Consulting Engineer, I specialize in aligning security solutions with clients' business objectives, leading technical discussions to ensure each project—whether a system migration, upgrade, or integration—meets their unique needs.I oversee critical functions within the EMEA Support team, collaborating with cross-functional teams to ensure successful project delivery. I provide in-depth technical expertise, support case management, and guide junior team members through troubleshooting and complex issues.In addition to my technical responsibilities, I contribute to the development of knowledgebase articles and installation guides to improve customer experience and enhance team productivity. I'm also passionate about mentoring, providing guidance to new employees, and participating in the recruitment process by conducting interviews to help build a strong, skilled team. Show less

      • Technical Consulting Engineer II

        Dec 2023 - now
      • Technical Consultant Engineer

        May 2022 - Dec 2023
  • Licenses & Certifications

    • Amazon Web Services Cloud Practitioner

      Amazon Web Services (AWS)
      Jul 2020
      View certificate certificate
    • Certified in Cybersecurity (CC)

      (ISC)²
      Jan 2023
      View certificate certificate
    • CompTIA A+

      CompTIA
      Oct 2018
      View certificate certificate
    • Azure Fundamentals

      Microsoft
      Aug 2020
      View certificate certificate
    • ITIL Foundation Level

      AXELOS Global Best Practice
    • CompTIA Server+

      CompTIA
      Jun 2020
      View certificate certificate
    • CompTIA Security+

      CompTIA
      May 2022
      View certificate certificate
    • 200-301 - Cisco Certified Network Associate

      Cisco
      Feb 2022
      View certificate certificate
    • PRINCE2® 2017 Project Management Certifications

      AXELOS Global Best Practice
      Aug 2019
    • CompTIA Network+

      CompTIA
      Aug 2020
      View certificate certificate
    • NICE Certified Support Engineer

      NICE Ltd
      Aug 2019
    • NICE Certified Implementation Engineer

      NICE Ltd
      Dec 2018