Raghu Kumar

Experience

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  Siddaiah & Ram Chartered Accountants

  Feb 2000 - Jun 2003

  Audit Associate

  - Internal/Statutory/Inventory audit of companies, trusts/non-profit organizations, and partnerships covering trading, manufacturing, hotel, banking and other industries- Preparation of financial statements- Ensure compliance with applicable Accounting Standards and other regulatory requirements- Preparation of Income tax returns- Preparation of Sales tax/VAT returns- Preparation of Service tax returns

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  Nagasree Engineers & Consultants

  Jul 2003 - Jan 2005

  Associate

  - End-to-end accounting- Cash disbursements and collections- Reconciliations- Preparation of financial statements- VAT, Service tax, Professional tax, Income tax and other regulatory compliance

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  EXL

  Jan 2005 - Dec 2019

  Senior Assistant Vice President

  Key Result Areas:Operations Management- Service delivery for a portfolio of clients - Develop standard operating procedures, periodical review and updates- Continuous process improvement- Business continuity planning- Compliance with contractual requirements- Budgeting, forecasting, variance analysis, P&L ownership- Strategic account reviews with internal stakeholdersStakeholder Management- Collaborate with client and set account priorities- Develop rapport and manage key influencers & decision makers of the client firm leading to retention and growth- Regular business review meetings, contractual amendments, engage and drive client satisfaction scores/NPS- Root cause analysis and quality assurance planTalent Management: Leading teams across multiple geographies and responsible for- Talent acquisition, employee engagement, performance management, attrition management, succession planning and retention strategy- Identify and develop capability to meet business objectives- Design and implement effective Reward & Recognition programsSolutioning: Handle RFP/RFIs/opportunities identification projects across multiple functions, including creation of scoping model, resource validation, transition roadmap, productivity gain roadmap, pricing inputs, solution design, and due diligence. Transition: Transitioned multiple processes with varying complexities, such as accounts payable, reconciliations, equity research, valuation, and tax compliance services, including drafting SOW and KPIs, risk assessment and management, process documentation, milestone reviews, status reporting to stakeholders.Risk & Compliance:- Comprehensive review of client areas covering contractual aspects, key metrics and reporting, background checks, information security and data privacy incidents, physical access, logical access, client and organizational policies- Management report out on defect score, issue status, action plan and closure of issues Show less

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  Accenture

  Dec 2019 - May 2021

  Vice President, F&A Service Delivery

  > Transition of multiple waves and stabilization> Operations Maturity assessment - tracking and reporting of key metrics > Service delivery- Invoice-to-pay responsibilities include invoice processing, duplicate payment identification, resolving grief, and payment processing.- Invoice-to-cash responsibilities include customer master data management, cash application, collections, inter-company billing, and reporting.- Record-to-report responsibilities include recording of transactions; reconciliations; inter-company transactions; fixed asset accounting; multi-entity, multi-region, multi-application ledger close; Financial Reporting & Analysis and Management reporting package.- Tax responsibilities include tax accruals, validation of purchase and sales registers, support to complete GST, sales & use tax and VAT tax returns across multiple regions.> Risk & Compliance> Governance and Stakeholder management> Root cause and corrective analysis to address errors/issues > Transformation and Continuous process improvement roadmap> People engagement and attrition management Show less

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  EXL

  May 2021 - now

  Vice President, F&A Operations