
Aleksandra Santangelo
Journalist

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About me
Senior Customer Success Manager - Enterprise
Education

Tadel Formacio
2015 - 2015Graphic DesignProfessional course of graphic design, with a theoretical and practical knowledge of visual identity, layout design, pattern design and visual communication. Working on such a programs as: Illustrator, Indesign, Xmind, Balsamiq etc.

Academy of Film and Television
2008 - 2008Film editing
Warsaw Film Academy
2005 - 2007Photography
Warsaw Univercity of Life Sciences (SGGW)
2000 - 2005Master's Degree Urban and Rural PlanningActivities and Societies: Six months Erazmus Student Exchange in Ghent, Belgium
Experience

Cgm.pl
Jan 2005 - Dec 2011JournalistOverall content production for a daily music magazine.

IPLA
Jan 2009 - Dec 2011Journalist and Social Media ManagerOverall production of the webpage and social media content for TV programs (including Must be the music, Stand Up Comedy, TopTrendy Festival, and many more).

TVN
Jan 2012 - Jan 2014Journalist and Social Media ManagerOverall production of the webpage and social media content for TV programs (including X Factor, Top Model, Perfect Housewife, Woman at the Edge of the World and many more).

One Holiday Rentals
May 2014 - Sept 2014Social Media ManagerContent creation for social media and blogs.

Facebook
Sept 2014 - Apr 2015Advertising Account Manager• Growing revenue across the portfolio of small and medium clients from EMEA• Validating new leads and guiding through the entry stage• Incorporating Facebook advertising into clients’ marketing strategy• Pitching solutions to encourage new and existing accounts to grow their marketing budget• Preparing training materials and briefing clients on product updates• Delivering feedback and insights for platform development and CRM improvement

Intel Corporation
Jun 2017 - Feb 2020Enabling ManagerPre-sales:● Recruiting new partners and developing a robust ecosystem● Creating and validating Non-Disclosure Agreements● Driving adoption of key Intel Technologies for Software Vendors● Developing long-term strategic relationships with key accountsEnabling:● Supporting disruptive and innovative new and existing partners through their journey from aproof of concept to the deployment of a robust solution● Assisting existing ISV customers in identifying use cases for priority adoption of Intel Processorsand connected technologies as well as best practices implementationsGTM:● Building optimization and enabling plans to upgrade partner products and prepare Partner GTMstrategy● Coordinating with virtual Intel and Customer Marketing teams as per the agreed strategicobjectivesEducation:● Scouting for potential partner Universities and student ambassadors● Providing essential learning materials, community, tools, and technology to boost AIdevelopment● Developing and sustaining a strong professional relationship with Artificial Intelligence topprofessors and Ph.D. students actively managing Tier 1 Universities accounts in EMEA Show less

Sopro
May 2021 - Oct 2024Customer Success Manager
Matterport
Oct 2024 - nowSenior Customer Success Manager - Enterprise
Licenses & Certifications
- View certificate

Cultivating a Growth Mindset
LinkedInJun 2023 - View certificate

Generative AI for Digital Marketers
LinkedInJul 2023 - View certificate

Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERFeb 2022 - View certificate

Certified Customer Success Manager (CCSM) Level 2
SuccessHACKEROct 2025 - View certificate

Direct Mail Marketing
LinkedInApr 2021 - View certificate

Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERMar 2025
Languages
- enEnglish
- spSpanish
- poPolish
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