Erika Matulova

Experience

• 

  Avon

  Nov 2006 - May 2008

  Back Office Administrator

  - Communicated with Avon Ladies leaders, providing support for orders, deliveries, and complaint management.

• 

  Tatra banka

  Jun 2008 - Sept 2013

  Web Manager

  - Managed development projects for new functionalities on Tatra banka and Raiffeisen bank websites.- Specified and managed new functionalities, coordinating testing and vendor supplies.- Involved in SEO, CMS management, Google Analytics, and HTML implementation.Internet Banking SpecialistJune 2008 – September 2013 | 5 years 4 months- Participated in bank projects related to Internet banking and other banking systems.- Provided customer and branch support.

• 

  International House Sydney

  Nov 2013 - Mar 2014

  Student

  - Attending General English and IELTS classes

• 

  Youstice

  Aug 2014 - Mar 2016

  Web Manager

  - Coordinated development projects for the company website, specifying new features, modules, and tools for developers.- Managed testing, implementation, and coordination of online marketing campaigns.- Oversaw redesigns and improvements of the website, including content management and social media marketing.

• 

  ESET

  Apr 2016 - now

  - Coordinate people and processes to ensure projects are delivered on time and meet objectives.- Managing risks and problems that arise.- Monitoring project progress and making sure all stakeholders are informed regularly.- Act as the primary point of contact for all aspects of project organization and timeline management. - Served as the first point of contact for ESET offices and partners in Australia, Japan, India, and the Netherlands.- Planned, coordinated, and implemented ESET's digital strategy in key markets, working closely with global and regional teams.- Managed content adoption for partners' Global Websites and promoted new digital functionalities.- Actively supported digital initiatives, best practices, and guidelines. - Managed migration projects for ESET partners and offices to the Global Website, including pre- and post-migration support.- Provided training on content management system (Typo3) and contributed to the development of the Global Website platform.- Assisted with content adoption and managed multi-language branches, ensuring successful project launches.

  • Project Manager

    Jun 2022 - now

  • Digital Account Manager

    Jan 2019 - May 2022

  • Global Website Partner Representative

    Apr 2016 - Dec 2018