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Bhaskar Varshney

Process specialist

461 followers

Gurgaon, Haryana, India

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Timeline
Skills
Mis
Team management
Telecommunications
Process improvement
Workforce management
Vendor management
Business analysis
Service delivery
Business development
Outsourcing
Business process outsourcing
Management
Customer relationship management
Master data management
Sap mdm
About me
Team Lead @ dxc.technologies having 5+ years of Experience in area of SAP MDM and over 2 years in Finance & Accounting domain (Commissions process EE UK Ltd) looking out for a Challenging Job to achieve senior coordinator of management in an organization with particular emphasis on wealth creation, and an organization that provide opportunities for my overall growth. Currently persuing Data science certification from Simplilearn.
Education
- Modern school rishikesh
  -
- Indus business school
  2008 - 2010
  Post graduate diploma in management
Experience
- Infosys
  Jan 2010 - Nov 2015
  Process specialist
  quality management• working on sap • working towards continuous process improvement and efficiency enhancement• ensuring adherence to service level agreements (sla), accuracy and productivity commitments.• periodical error analysis for the team and implementation of corrective actions towards reduction in their actual numbers..• follow-ups, esclations of the pending issues with customers.• reporting management.• compilation of weekly volumes.• presentation of weekly volumes for manager and bpo [business process owner]• reconciliation of accounts• query and error handling • critical investigation for pending lines an resolution on the same.• preparing the monthly and weekly report. show less
- Dxc.technologies
  Nov 2015 - May 2018
  Team lead
  • to ensure end to end md operation in all sap modules.• connecting with different teams/departments for smooth work flow.• coordinating with business for process loop holes and their corrective measures.• closely working with core sap team to resolve technical issues.• team management for 9 fte team located at different geographical locations.• building high level reporting for monthly/quarterly meetings.
- Ramboll india pvt ltd
  May 2018 - May 2021
  Smelead
  sme lead looking after the end to end operational activities in master data management & cash posting
- Ramboll india pvt ltd
  May 2021 - Dec 2021
  Assistant manager
- Gemini Solutions Pvt Ltd
  Dec 2021 - May 2023
  Manager
- JLL India
  Nov 2023 - now
  Assistant manager
Licenses & Certifications
- Data science with SAS certification
  Simplilearn
  Jan 2018