Jordan Callaham

Experience

• 

  Pilot Flying J

  May 2021 - Jul 2021

  Guest Service Associate

  • Trained new employees while attending to customers.• Displayed ability to work under pressure. Required to handle cash orders up to $999 in a proficient manner so that other guests could be attended to.

• 

  Harmony Senior Services

  May 2022 - Aug 2022

  Required to perform all dining preparation duties and wait on 30+ residents alone due to short-staffing issues. • Generated new ideas to increase worker efficiency and resident satisfaction after recognizing an issue.Implemented a new strategy that cuts down the time between waiters being able to take resident orders and residents receiving their orders. • Displayed organizational commitment by taking on additional tasks, not in the job description. Volunteered to take the building’s garbage and perform main duties.• Showcased excellent customer service and glee in building those relationships.• Constructed a procedure list for the position and trained new employees on the duties of the job position Show less

  • Maintenance Assistance

    Jul 2022 - Aug 2022

  • Dining Room Server

    May 2022 - Jul 2022
• 

  ADP

  Sept 2023 - Jan 2024

  HR Benefits Intern

  As a HR Benefits Intern you will contribute to project-based deliverables aligned to your field of study. You will work with the team to strengthen the connection with clients through service and consultation while maintaining and administering the compliance of the ADP TotalSource Benefits Plan. You will learn to support client products and services and respond to and resolve questions relating to the administration of health, life, dental, vision, FSA, and disability insurance plans using a variety of tools. Show less

• 

  City of Richmond, Virginia

  May 2024 - now

  • Management Analyst, Accociate

    Oct 2024 - now

  • Intern

    May 2024 - Oct 2024