Manish Desai

Experience

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  Radical Solutions

  Jan 2001 - Jun 2004

  Customer Support Engineer.

  Client Handled: HDFC Bank, HDFC Securities, Home Trade, UTI Bank and Many More.Responsibilities• Installation of Sun Solaris 8.0• Configuration of NFS server and clients• Configuration of NIS server and clients• Configuration of Automount• Planning and performing backups• Configuration of print server and administration of print queues• Involved in providing consultancy , maintenance and training• Trouble Shooting Of Lotus Notes 5.0 Server• Providing Support on Novell Server (L1) Show less

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  Wipro Infotech Ltd

  Jun 2004 - Jun 2005

  Customer Service Engineer

  Project : Union Bank Of India Data Centre Management Client : Union Bank Of IndiaRole : Team LeadTeam Coordination.Providing the 2nd & 3rd line of the support for Solaris Systems.System Administration and Trouble Shoooting of Solaris 8.0, 9.0, & SUN Cluster 3.0 on Sun Solaris.Providing Infra Structure & data centre management for customer ( British Teleco , UK)Volume Management through Veritas Volume Manager.Administration of SUN ClusterNew Branch Setup

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  Atos Origin

  Jun 2006 - Nov 2006

  Senior System Administrator( Solaris)

  Project : Cocteau ( Remote Administration and Migration of Data Centre at Hong Kong) Client : Standard Chartered Bannk (SCB) APAC region.System Administration and Trouble Shooting of Solaris 8.0,9.0 & Veritas Cluster 4.0. on Sun Fire V480Installation and Configuration of Various Software as per requirement of SCB on Sun Fire V480 Server at Data Centre Hong Kong.Looking after Backup of systems as well as data base of ORACLE 8i. Volume Management through Veritas Volume Manager.Administration of Veritas Cluster.Patch Upgradation of OS as well as application.Performance Tunnig of System.Actively Involved in DR Drill activity for SCB.Vendor Management.Handling Problem Management, Change Management ,Incident Management & Availability Management. Show less

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  Infosys Technologies Ltd

  Nov 2006 - Aug 2021

  Lead Consultant

  Responsibility:• Worked on various Solution RFP and assist sales team for AWS migration from on premises for different customer across the region and business.• Defining the Solution for AWS based on the due diligence done for on premises data center migration using EC2, S3, Load Balancer, VPC, Elasticity using auto scaling, Security group, NACL, Route 53, etc.• Defining solution for factory model using DevOps tool like Ansible, Cloudformation,Jenkins, Github.• Design solution which will be Resilience and HA to handle DDos attack or sudden growth in resource utilization. • Helping client to reduce current AWS infra cost using cost explorer, trusted advisor, etc tools.• Worked on Solution for various client on P2V (physical to virtual) environment conversion using various technology e.g. Oracle VM & vmWare.• Worked on Data center consolidation solution RFP.• Accountable for defining and maintaining the SLA/project scope document and defining the processes/document for the various activity in the project like build, automation, etc.• Performing gap analysis on the project, managing risk on the• Installation of Sun Solaris 8 to 11, administration of Zone & Container Creations on Solaris 10, overseeing system administration of Red Hat Linux in SAN environment, HP-UX system administration, SUSE Linux administration, resource administration e.g. CPU, memory etc. via various methodology of virtualization of different flavor of UNIX.• Installation & configuration of VERITAS Volume Manager and VCS (VERITAS Cluster Server) for HA.• Carrying out regular review of the services and tickets handled by team with customer and team and working towards improvement in the services through automation, transformation, etc.• Achieved, ELF/CSAT 6.5/7, Attrition 7%, ESAT 3.5/%, Re-Used Tool 5%,utilization 95%, Certification 80%, Role Ratio 2:10, SLA Adherence 98%. Show less

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  ITC Infotech

  Aug 2021 - now

  Delivery Manager

  Delivery Manager, Solution , helping customer for better experience with cloud delivery.