Jennifer Watson

Experience

• 

  Oxfam

  Jun 2009 - Sept 2011

  Marketing & Fundraising Volunteer
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  New Writing North

  Aug 2011 - Aug 2011

  Communications Intern
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  Jenny Brown Associates

  May 2012 - May 2012

  Literary Agency Work Placement
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  Smart Play Network

  Nov 2012 - Feb 2013

  Publications Development Worker

  Developed a series of professional guidance sheets to support local children’s projects.Created high standards of written copy for public consumption – edited, proof-read, and formatted all guidance sheets to be published in print and on the web.Contributed toward funding applications and supported the development of a publications strategy.

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  Canongate Books Limited

  Apr 2013 - Jun 2013

  Marketing and Publicity Intern

  Supported the marketing department by assisting with the administration and delivery of all publicity campaigns, and attended the subsequent book launches and promotional events.Catalogued all press coverage through use and maintenance of Canongate’s press coverage database.Administered review copies and correspondence to journalists, authors, and other mailing lists utilising the media database Gorkana, and maintained the company’s social media channels.Recorded meeting minutes, and acted as a point of contact for all enquiries from the media and public. Show less

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  NHS Lothian

  Jun 2013 - Aug 2014

  Clerical Officer

  Provided comprehensive administrative support to staff and managers within the department, acting as a first point of general contact via email and telephone, as well as training other members of staff in job related procedures.Catalogued medical records, utilised ‘Microtech’ database software to both scan and upload records digitally, and audited uploads to ensure accuracy of information and high standards of presentation.Fulfilled data entry requirements which necessitated a strong attention to detail.Completed the ECDL (European Computer Driving License) whilst in the role, which was awarded by BCS in August 2014. Show less

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  Edinburgh International Film Festival

  Jun 2014 - Jun 2014

  Customer Care Assistant

  Served as a customer care assistant during the 2014 festival, which involved answering customer queries in person and by telephone, and communicating with attendees in order to promote all film screenings.Acted as a first point of contact for guests which necessitated a confident and friendly manner at all times.

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  Take One Action Film Festival

  Sept 2014 - Oct 2014

  Social Media Marketing Assistant Volunteer

  Assisted with the implementation of the social media strategy for the 2014 festival. Updated social media channels during events, reviewed a selection of films, and developed the festival’s core website through the generation of digital contentGathered feedback via attendee surveys in order to gauge overall festival experience, which was then collated and evaluated in order to inform strategic marketing development objectives.

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  National Galleries of Scotland

  Sept 2014 - Oct 2014

  Ticketing Assistant

  Delivered quality front line service to all customers and guests visiting the Modern Art Galleries.Staffed the front-of-house ticketing desk which involved selling tickets directly to customers, promoting associated products, publications, and membership schemes, and answering any queries in person or by telephone.Maintained information display material at front-of-house and, and provided any other general assistance to other departments when required.

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  The Royal Edinburgh Military Tattoo

  Nov 2014 - Dec 2014

  Box Office/Customer Service Assistant
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  The University of Edinburgh

  Jan 2015 - now

  • Student and Academic Services Manager, Edinburgh Futures Institute

    Oct 2021 - now

  • Senior Postgraduate Administrator, Edinburgh Law School

    Jan 2019 - Oct 2021

  • Postgraduate Team Leader, Edinburgh College of Art

    May 2016 - Jan 2019

  • Postgraduate Secretary, Edinburgh College of Art

    Jan 2015 - May 2016