Grant Averill

Experience

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  Best Buy

  Oct 2004 - Jul 2007

  Geek Squad In‐Store Technician and Non Commission Computer Sales

  • Responsible for checking in and repairing computers.• Gained excellent customer experience skills as well as new computer repair skills.• Acquired new sales strategies as well as leadership strategies.

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  Snap-on Incorporated for Manpower Professional

  Sept 2007 - Apr 2008

  Desktop Support Analyst

  • Consistently engaged in supporting end users with all computer issues• Gained a wealth of knowledge on corporate applications as well as creating images for PC’s and reimaging PC’s• Created Diagnostics Utility disk that made diagnosing, reimaging, and repairing computers more efficient• Created documentation for the First Level Support database that guided the Help Desk staff to be able to fix issues on first contact with clients

• 

  Snap-on Incorporated

  Apr 2008 - Jul 2008

  Associate Programmer / Analyst

  • Implemented a Development, Test, and Production platform to document and diagram the flow of the Epiphany CRM system• Supported end users with all CRM issues they had as well as performed all maintenance that was needed for the system• Acquired knowledge on UNIX and CRM and how this application works from the front and back end as well as its importance for the business

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  Hospira for Kelly Services

  Nov 2008 - Apr 2009

  Help Desk Analyst

  • Took phone calls, e-mails, and faxes regarding issues that corporate users are experiencing• Expanded understanding of knowledge base usage to resolve issues• Achieved a better understanding of the healthcare industry as well as a sense of innovation to improve processes already in place to heighten operational efficiencies

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  Self Employed

  Apr 2009 - May 2011

  Entrepreneurial Computer Technician

  • Repaired client’s computers and trained clients who wanted to broaden their knowledge to maximize use of their computers and peripherals• Attained knowledge of new and upcoming technologies through research on the Internet and printed documentation• Leveraged best practice documentation on quality and precision when working with clients

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  SC Johnson through Adecco Technical

  May 2011 - Jul 2013

  Local Technical Support Analyst

  • Navigated through SC Johnson culture to learn the processes and software utilized to run the business• Previously accountable for addressing service tickets for computer issue resolution • Supported executives and employees on local campus sites as well as those in remote locations• Built up proficient corporate experience on supporting Windows 7 as well as new Dell hardware• Exuded a sense of urgency and precision in an extremely fast paced work environment• Drove an average of 200 tickets closed each month; held the all-time record at SC Johnson, of 283 tickets closed in June 2011 Show less

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  SC Johnson

  Jul 2013 - now

  • Led the development of a global portfolio management workflow application integrated with Microsoft Project Pro, enhancing efficiency, accelerating time-to-market, and delivering comprehensive End-to-End New Product Development Reporting and Metrics.• Implemented a sustainability forecast and scenario building application, enabling the company to lead in sustainability by focusing on recyclability, reusability, post-consumer recycle usage, chemistry, deforestation, and other crucial sustainability KPIs.• Conducted data quality reviews and remediation to enhance the precision of Portfolio Health metrics.• Fostered a culture of creativity and collaboration, inspiring cross-functional teams to think innovatively and push boundaries.• Provided guidance and support to the team to achieve project goals and meet deadlines effectively. Show less • Implemented and developed the Redundancy Elimination governance framework and deployed compliance processes to the broader organization • Created a series of training modules to encourage and achieve organizational adoption as well as mitigated change management challenges within the RD&E, Commercial, and Supply Chain functions• Broadened my knowledge down to the formulation and packaging specification levels to ensure true harmonization is achieved by enabling global efficiencies through scale of economy and speed to market through search and reapply• Delivered quarterly governance updates to the chairman and executive team to illustrate compliance to overall global glidepath harmonization target• Completed automation of reporting and tracking tools to ensure governance process are sustainable for future growth and expansion of the program Show less • Led Cross Functional Team to unlock additional manufacturing capacity and alternate material supply by holding daily meetings with Supply Planning, Procurement, Engineering, & Quality as we identified, qualified, and onboarded in and out of network contract manufacturers and alternate suppliers to fulfill gaps in supply requirements• Presented fundamental product changes to local commercial executive leadership team as some products would not have the same aesthetics on shelf as the original pre-pandemic product (i.e., Clear Triggers vs. Color Triggers and Pressure Sensitive vs. Shrink Sleeve Labels)• Designed and integrated a data modeling tool that brought visibility to supply gaps related to unconstrained demand of high volume and efficacious SKUs during the pandemic, it also highlighted the financial incrementality when supply was shifted or split into a contract manufacturer and was reported to our executive team weekly Show less • Established Communication and Style Guide that provided a wire frame of approved assets and verbiage leveraging the guidance from Commercial, RD&E, Global Regulatory, Global Communications, and Legal partners for use in markets where COVID-19 claims could be leveraged on marketing assets, consumer questions, and finished good packaging • Designed a centrally managed approval process and RACI for which new and recycled assets were approved for regional teams with an aggressive service level agreement to ensure rapid approval timing• Monitored and reported process metrics as well as managed narratives and approval breakdowns to leadership team to maintain quality and speed of approvals Show less • Developed and deployed a pricing process that drives efficiency and standardization for pricing globally.• Established a Global Procurement Super User program that includes Global and Regional training and support for systems and processes• Managed creation of documentation to support the Global Pricing and Super User programs enabling sustainability and continued success• Collaborated with Global Human Resources team to innovate and create a custom onboarding process for the Global Procurement Organization• Innovated spend reporting visibility for the Global Procurement team by creating dashboards and standardized data from SAP utilizing the data lake• Led Redundancy Elimination Governance team to ensure consistent data and reporting is available for executive stakeholders• Became Lean Six Sigma Green Belt Certified in role to leverage proven techniques for process improvements Show less • Responsible for pricing, volume, and total cost analysis on Raw Materials, Packaging Components, and Electrical Devices• Developed automated pricing databases for commodity and non-commodity based pricing to ensure accurate and timely pricing• Identified non-value added processes and implemented streamlined standard operating procedures• Operations support managing $30MM of Electrical Device spend and maintain relationship through Supplier Relationship Management• Conduct RFI & RFP’s through SciQuest bid management software• Train new and existing team members on SAP; ECC, PLM, & BW Show less • Applied knowledge from experience with company systems to help standardize the global pricing processes for Contract Manufacturing• Managed $18MM of direct contract manufacturer spend while implementing Supplier Relationship Management initiatives• Maintained pricing for finished goods produced among 26 Contract Manufacturers down to the raw material level• Used deep dive data analysis to leverage the ability to deliver cost savings, while quantifying the savings or avoidances based on forecast data• Embraced new knowledge including negotiation, clean sheeting, market analysis, and total cost of ownership Show less

  • Sales Manager - Costco International

    Oct 2023 - now

  • Manager - Systems & Analytics - Research, Development, & Engineering

    Feb 2022 - Nov 2023

  • Manager, Strategic Corporate Initiatives, Redundancy Elimination Governance

    Oct 2018 - Feb 2022

  • PMO – Global Capacity Blitz - Stretch Assignment COVID-19 Pandemic Response

    Jun 2020 - Jan 2021

  • PMO - Emerging Pathogens SWAT Team - Stretch Assignment COVID-19 Pandemic Response

    Feb 2020 - Jun 2020

  • Associate Manager, Global Procurement Strategic Capabilities

    Sept 2016 - Oct 2018

  • Procurement Analyst, Global Procurement Operations

    May 2015 - Sept 2016

  • Procurement Business Support Specialist - Contract Manufacturing

    Jul 2013 - Apr 2015