Experience

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  Computer business solutions

  Mar 2019 - Oct 2020

  System engineer

  - Install and configure AIX software to the client’s server. - Server rack mount and cabling. - Perform health check on the client’s servers. - Upgrade fix pack on AIX. - Install VMware and Windows Server.

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  Sony

  Oct 2020 - May 2022

  Jig development engineer

  - Responsible to lead in new model development for new research projects. - High exposure in debugging & troubleshooting machines. - Involved in research planning on machine improvements. - Provide hands-on training for maintenance team.

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  Aims data centre

  May 2022 - Oct 2024

  Data centre operations engineer

  - Executed daily support & operational tasks of Data Centre Operations (DCOPS) Engineer.- Responsible for proactive monitoring on data infrastructure and customer services including network traffic, server performance and Data Centre Environment.- Involved in First level troubleshooting for AIMS Managed Services including Cloud, server and networking devices, DNS and Firewall services and AIMS Managed Connectivity services.- Coordinated as First Level support for all services managed by AIMS Partners and assisting for 2nd level escalation when required- Implemented technical troubleshooting for service problem/outages, Structured Cabling System and DC infrastructure (non-power relation)- Involved on-site installation and troubleshooting for both hardware, software and application including physical cross-connect in Data Centre.- Produced the Incident & Analysis Report for customers in a specified time-framed.- Generated end of shift reports, call logs and shift handover reports. Show less

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  Bytedance

  Oct 2024 - now

  Datacentre operation - infrastructure engineer