Experience

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  Twin lakes aviation

  Jan 1991 - Jan 1993

  Aircraft mechanic

  Aircraft mechanic with A&P License performing routine maintenance as well as annual inspections on many types of aircraft from single to twin engine aircraft, including piper cubs, T6's, stunt planes etc.

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  Fedex express

  Jan 1992 - Jan 2004

  Led a team of 300+ employees across three different locations, including an airport, while managing a multimillion-dollar annual budget. Created, implemented, and continuously improved operations management, safety management, and quality control best practices that boosted output, retained talented staff and ensured high-quality service delivery. •Developed and delivered employee training programs to ensure all staff met or exceeded required standards.•Transformed the airport station from an inherited bottom 1% ranking to the company’s Ramp of the Year Awardee within six months by implementing effective best practices that turned around operations. Show less Selected to open the company’s new High Point Station, including overseeing construction and setup of freight and office facilities, planning effective routes and schedules, hiring and onboarding employees, and other critical work. Managed the station's daily operations upon its opening, including the hazardous goods and international shipping divisions. •Assisted the District Manager by traveling to other regional stations to troubleshoot and resolve operational challenges and implement steps for improving productivity. Show less

  • Senior Manager

    Jan 2001 - Jan 2004

  • Operations Manager

    Jan 1997 - Jan 2001

  • Dispatch Manager

    Jan 1996 - Jan 1997

  • Courier

    Jan 1992 - Jan 1996
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  Pioneers

  Aug 2004 - Jan 2016

  Global partner, jordan

  During this time, I lived abroad in Amman, Jordan to learn its language and culture while studying government rules and regulations for conducting business in the Middle East. I developed alliances with local business people, accountants, and lawyers to lay the foundation for the eventual establishment of a local for-profit business that would benefit the region and its people.

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  From the earth

  Apr 2008 - May 2016

  Founder & director

  Established and led an organization focused on deploying a market-based approach to address global poverty and injustice problems caused by unfair business practices and structures in the Middle East. Held responsibility for all organizational operations, including production, sales, marketing, budgeting, accounting, team leadership, partnership development, and more. Led teams of 20+ cross-cultural staff from multiple countries around the world. •Led the organization in achieving Fair Trade Certification status with the World Fair Trade Federation and the Fair-Trade Federation of North America, the only company in the Middle East to achieve such status. •Created an online store to sell handmade goods to retail and wholesale customers worldwide, sold products through Amazon.com, and developed partnerships with clients in Australia, England, France, and the US.•Provided coaching and consulting services to companies in need of strategic planning and development.•Coordinated and facilitated leadership development training events in Thailand, Lebanon, and England. Show less

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  Christ community church of west chester, pa

  Jun 2016 - Jul 2019

  Executive director

  Recruited by senior leadership to oversee an organizational turnaround and successfully transformed operations from $1M in the red to the black in just six months by implementing best practice operational methods, systems, and procedures. Closely collaborated with the leadership team to ensure the organization’s mission and priorities were met. •Analyzed the operations and overall impact of every facet of the organization, identified inefficiencies and various trends, and designed process improvements to enhance ministries and organizational effectiveness.•Managed and coached a ten-member cross-functional management team spanning all departments.•Facilitated strategic planning, annual budgeting, and performance metric development processes.•Created and implemented financial analysis methods, including detailed financial positioning reports. •Reported monthly to the board on strategic initiatives and critical metrics. Show less

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  Aero development corp

  Aug 2019 - Feb 2020

  Chief operating officer

  Recruited to lead the organization through a period of significant organizational change. Implemented strategic business strategies, procedures, and operational practices. Set and managed broad company goals for performance and growth and oversaw all operating functions, including IT, marketing, sales, and finance. •Reduced operating costs by 20% in the first 45 days while boosting productivity. •Managed relationships with partners and vendors, negotiating contracts and enabling expansion opportunities.•Developed systems and processes to enhance employee communication, culture, and interaction.•Reported monthly to the board on Financials, Production, and Sales. Show less

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  Journey coaching

  Jan 2020 - now

  Executive coach

  Are you an executive or organization seeking to elevate your leadership, drive impactful change, or enhance team performance? As an experienced executive coach and change agent, I offer tailored coaching solutions that help you assess your current situation, develop strategic plans, and achieve meaningful outcomes. • During our discovery call, we’ll explore your unique challenges and goals to create the best coaching approach, whether it’s leadership development, executive coaching, or team optimization. • Together, we’ll design a customized coaching plan, leveraging tools like the EQ-i 2.0 and Pro-D assessments, to ensure alignment with your personal and organizational objectives. • Start your journey towards unlocking greater leadership potential and organizational success today. Let’s collaborate to transform your vision into measurable achievements and sustainable growth. Show less

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  Patriot pool heating co

  Feb 2020 - Jun 2022

  Director of operations & executive coach

  Recruited to help the organization break out of its current market ceiling to drive change and assist with a succession plan for the owner. Managing all operations, including Finance, HR, Field Service, Inventory Control, and overall culture, while setting up best practices and SOP in each department.•Developed and implemented a coaching plan for the owner and top-level employees on leadership development, best practices, business strategies, and company culture development.•Implemented growth strategy in line with clarified goals which led to 100% growth in sales within one year. Sales growth doubled again in year two. •Developing a strategic marketing plan to continue to focus on our niche market that will produce maximum returns through social media, publications, and other partners. Show less

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  Phoenix seminary

  Jul 2022 - now

  Vice president operations

  Overseeing the Seminary's operational and project management activities. Including the development and implementation of the annual operating plan, the functional integration of the strategic plan, and the assessment and improvement of overall institutional effectiveness. Exercising leadership over Facilities, Finance, Human Resources, IT/Web, Communications, Marketing, Enrollment, Library, and general supervision of the Executive Office Administration to identify sustainable solutions to challenges, vision, and planning for the future and leadership development at all levels. Show less