OUKO M. ROBERT

Experience

• 

  Woodvale Multi Products Company

  Mar 2019 - Jun 2020

  Product Promoter /Marketer

  Key Contributions❏ Marketed and promoted company products across all major supermarkets in Nairobi, significantly enhancing brand visibility and market reach.❏ Ensured continuous availability of products on supermarket shelves, maintaining cleanliness and visibility, which contributed to sustained customer interest and retention.❏ Streamlined procurement processes by effectively managing and issuing Local Purchase Orders (LPOs), enhancing operational efficiency.❏ Maintained optimal inventory levels through regular restocking of shelves, ensuring constant product availability to meet consumer demand.❏ Managed customer queries and complaints, maintaining high standards of professionalism and providing timely updates to management, which led to improved customer service standards.❏ Identified and leveraged new marketing opportunities for company products, broadening market engagement and substantially increasing sales potential. Show less

• 

  M-Gas

  Jun 2020 - now

  Key Contributions❏ Driving quality customer growth in the region, with an average consumption rate exceeding 4 kg per month, thus enhancing customer satisfaction and loyalty.❏ Identifying and penetrating new markets, significantly boosting market presence, and contributing to a tangible increase in revenue.❏ Optimizing sales operations efficiency through strategic technology use and vigilant monitoring, effectively managing costs and substantially minimizing losses.❏ Maintaining a rigorous commitment to Health, Safety, Security, and Environment (HSSE) standards, achieving a notable reduction in workplace incidents, and ensuring a safe working environment.❏ Delivering targeted training and coaching to Depot Sales Managers and Assistant Depot Sales Managers, significantly enhancing their skills and productivity.❏ Developing and managing filling depot budgets, ensuring expenditures remain within approved limits while maximizing value and financial efficiency across all areas.❏ Establishing and enforcing strict compliance with company policies, procedures, and statutory requirements at the depot, safeguarding legal and operational integrity.❏ Leveraging data analysis to inform strategic decision-making, crafting data-driven strategies that improve business outcomes. Show less Key Contributions ❏ Developed and implemented stock-taking and record-keeping procedures that maintained accurate inventory levels, enhancing operational efficiency.❏ Played a key role in supporting the manager to execute strategic initiatives, contributing to the achievement of company goals.❏ Led team efforts that exceeded performance targets, significantly improving team productivity and overall performance.❏ Evaluated and motivated employees effectively, successfully identifying and recommending candidates for promotions.❏ Managed customer complaints and staff concerns at the depot level, achieving high rates of issue resolution and customer satisfaction.❏ Enforced company policies and guidelines rigorously, cultivating a workplace culture that emphasizes compliance and professionalism.❏ Conducted comprehensive performance assessments, providing critical feedback that fostered employee professional development.❏ Orchestrated the management of members' leave schedules and work routines, ensuring seamless operations and optimal staffing levels. Show less Key Contributions❏ Streamlined inventory management by implementing effective stock-taking and record-keeping procedures, ensuring consistently accurate inventory levels.❏ Supported strategic company initiatives under managerial direction, contributing significantly to the achievement of organizational goals.❏ Led team efforts to surpass performance targets, resulting in enhanced team productivity and overall performance metrics.❏ Successfully evaluated and motivated employees, identifying and developing candidates for promotion, and strengthening the team's skill set.❏ Managed and resolved customer complaints and staff concerns effectively, enhancing customer satisfaction and maintaining positive staff relations.❏ Enforced company policies and guidelines, promoting a culture of compliance and professionalism within the workplace.❏ Conducted detailed performance assessments and provided constructive feedback, significantly aiding employee professional development.❏ Optimized workforce efficiency by managing members' leave schedules and work routines, ensuring seamless operations and optimal staffing levels. Show less

  • Area Sales Manager

    Apr 2023 - now

  • Depot Sales Manager {DSM}

    May 2021 - Apr 2023

  • Assistant Depot Sales Manager {ADSM}

    Jun 2020 - May 2021