Experience

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  Tata consultancy services ltd

  Oct 2004 - Oct 2009

  Assistant systems engineer (module lead)

  Assignments: SAPIENT

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  Tata consultancy services

  Oct 2004 - Oct 2009

  Worked as a Team Leader for past 3 years in Microsoft Related techologies for Application Support and maintenance.

  • Lead Technical Mentor and Module Lead

    Oct 2004 - Oct 2009

  • Assistant Systems Engineer

    Oct 2004 - Oct 2009
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  Tcs odc

  Feb 2005 - Oct 2009

  Responsibilities Documenting the business functionalities of the modules.Enhancing the business knowledge of the team, imparting a sense of belonging.Co-ordinating the delivery with the client and the onsite counterparts.To pre-empt possible defects and take measures to prevent them.Participated in training for new team members.Gathering and analyzing the Requirement from the clientInteracting with Client through Instant Messenger, Email or VOIPMonitoring and analyzing the cause and providing the resolution for the tickets. Maintaining the proper document versions in Compass Languages ASP, ASP.NET, HTML O/S Windows XP, Windows 2000 Server Tools Microsoft Visual SourceSafe, PUTTY, Remedy, BMC Tool, MS Access, TOAD, PL/SQL Developer, Visual Studio.NET DatabaseOracle9i; Motorola OASES Application Support OffshoreProduct Portfolio and PS&C Show less Responsibilities Enhancing the business knowledge of the team, imparting a sense of belonging.Co-ordinating the delivery with the client and the onsite counterparts.Participated in training for new team members.Gathering and analyzing the Requirement from the clientMonitoring and analyzing the cause and providing the resolution for the tickets raised by client are done using MONET Tool.Maintaining the proper document versions in Compass Languages ASP, ASP.NET, HTML O/S Windows XP, Windows 2000 Server Tools Microsoft Visual SourceSafe, PUTTY, Remedy, BMC Tool, MS Access, TOAD, PL/SQL Developer, Visual Studio.NET DatabaseOracle9i; App. Area Retail & Manufacturing The ProjectTyson ASM is the application that is used for their support and maintenance activity. The project deals with conversion of this application from VB to C#. NET to improve the performance of this application and to maintain a standard architecture across all its applications. Also involved in the development of user interface of an internal TCS and Tyson Foods application that is internal with Tyson Foods. Show less

  • Module Lead

    Nov 2004 - Oct 2009

  • Team Lead

    Feb 2005 - Mar 2005
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  Motorola mdb (mobile device business)

  May 2005 - Oct 2006

  The ProjectNPI v2 is a tool developed jointly by TCS and Motorola IT team. This Tool is used to cascade Information like New Products introduced along with additional information such as BOM (Bill of Materials) and the Status of the different models to the business users of Motorola. The C21 (NPI) tool tracks NPI workflow data from the generation of Outlook figures to Status 03. At regular intervals throughout the day, the tool extracts data from several key Motorola systems via a simple web interface and promotes self service thus collaborating work between the customer groups.The application has complex interfaces and batches that run every day to provide data from to our system which makes it critical to monitor of these jobs so as to ensure that the application has the latest data. The application is a web-based application using .net. ASP.NET as front end and C#. NET as code behind language. The application uses Oracle 9i as database. Show less The ProjectGPPD is Motorola internal application that tracks the life cycle of mobiles and its pricing details. PS & C Internal Web Application tracks the product safety and compliance of all the products (Mobile phones).Both the projects come under Mobile Devices business of Motorola.This is a support project with a total size of 3 members. GPPD is a 24*7 application and the users are available across the globe, whereas PS & C Internal Web is a 16*5 application. Majority of the users are situated in US. The various activities involve resolving user queries, access issues, server issues, application error/bugs and enhancement request as per agreed SLA's.Both the applications are web based using .net, basically ASP.NET as UI and VB.NET as code behind language. The application uses MS SQL Server 2000 as database. Show less

  • Area Telecomm

    Nov 2005 - Oct 2006

  • Area Telecomm

    May 2005 - Nov 2005
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  Motorola b2b business for emea

  Oct 2006 - May 2008

  Technical
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  Motorola oases application support offshore

  Jun 2008 - Oct 2009

  Technical consultant

  Languages ASP, ASP.NET, HTML O/S Windows XP, Windows 2000 Server Tools Microsoft Visual SourceSafe, PUTTY, Remedy, BMC Tool, MS Access, TOAD, PL/SQL Developer, Visual Studio.NET Database; Oracle 9i

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  Sapientnitro

  Nov 2009 - Apr 2013

  Moved to project management domain from technology and worked for couple of clients like Kelloggs & Barnes & Nobles (BNCB)Worked as a associate manager for BNCB for their support project for a little over an year and managed their 500+ sites by leading a team of 15+. Got the first exposure to manage a project in eCommerce domain with the WCS platform.Primary responsibilities include:- Live services is the project that helps Kelloggs to onboard their projects to Staging and Production. For each promotion/for each region/for each country we manage to release the content to users so that they can avail promotion and upcoming products through digital marketing.- Responsible to manage all the projects running for the Europe region. - Keeping a track of each project progress and making sure they are all on schedule as per the KelloggThe development is done by third party agency and hence coordinating on a daily basis to make sure all tasks assigned to them are done.- Daily/weekly status meetings with onshore and clients to review the project health & discuss risks and issues- Tracking & Agency Management/Vendor Management- Communication and Escalation management- People Management- Process refinement - Estimations Show less Joined Sapient as a Sr. .NET developer and worked for a US client for a year and half. Primary responsibilities include:Developing new modules and enhancing the existing functionality of the websiteRequirement gathering with onshore folks and clientsTask allocation among team membersWeekly status reportingTeam management - module lead/Track leadWorking with managers on planning and release of featuresinvolved in estimation of requirements with my technical manager Show less

  • Sr. Associate Program Manager

    Apr 2011 - Apr 2013

  • Senior Developer

    Nov 2009 - Mar 2011
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  Sapientnitro

  Jan 2014 - Dec 2021

  Project manager

  Continued my journey as project manager and worked primarily for CMS clients in Adobe (AEM) platform.Primary responsibilities include:- Requirement gathering from clients/onshore leads and analysis with the team- Preparing estimates with the help of technical architect- Preparation of project plan with milestone dates- Resourcing & staffing with the help of staffing partner- Project setup in JIRA with all the agreed milestones and creation of epics, stories, tasks- Learned and practice the agile approach to project management and executed projects- Status reporting & creation of dashboards to view the project health- Collaborating with onshore folks and clients as per agreed communication plan to share the project health, discussing the risks and issues and getting them to closure- Coordinating daily stand up meetings / scrum meetings- Setup the communication & escalation model- People management- Working as a Client services in helping the new work estimations for the entire account- Quality gatekeeper and worked as QA Manager for small projects to review the quality of delivery- Process management- Responsible for training and leveraging team members to upskill their talents as per project needcertified ITILv3 and PSM-I certified Show less

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  Publicis sapient

  Dec 2021 - now

  Senior manager agile program management

  Responsible for end-to-end project delivery, planning, coaching, and mentoring team on Agile/Scrum. Enabling process & tool awareness within the team. Managing multiple PODs for the client on agile delivery.