
Timeline
About me
Dynamic Assistant Store Manager | Driving Sales, Enhancing Customer Experience, and Leading Teams to Success
Education

University of ioannina
2008 - 2014Bachelor's degree greek language and literature 6/10
Experience

Celebritty
Mar 2012 - Sept 2014Sales assistant*Public relations*Referred customers to various services by evaluating needs and providing recommendations.*Provided pricing information to customers regarding specific products.*Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.*Maintained records related to sales, returns and inventory availability.*Assisted customers with prompt and polite support in-person and via telephone.*Delivered high level of assistance by locating products and checking store system for merchandise at other sites.*Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.*Processed cash, check and credit card payments.*Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.*Served customers with knowledgeable, friendly support at every stage of shopping and purchasing. Show less

Self-employed
Aug 2012 - Aug 2017Teacher*Administered assessments to determine each student's specific educational and social needs.*Boosted student grasp of materials with weekly tutoring sessions.*Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.*Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.*Graded and evaluated student assignments, papers and course work.

Damianos home
Oct 2015 - Oct 2017Sales and marketing associate*Updating the company website and social media platforms with marketing content.*Keeping the marketing database up-to-date by inputting new data, updating old records and performing cross checks.*Tracking marketing efforts and monitoring results.*Providing administrative support to the marketing department.*Marketing company products and services to customers.*Communicating directly with clients.*Organizing promotional events.*Drafting responses to customer enquiries.*Generating leads through phone calls, emails and face to face interactions.*Researching and writing content for the company's website Show less

Acadium
Aug 2019 - Nov 2019Social media marketing internAcadium is a platform that connects startup employers with marketing students for 3-month apprenticeships.

Morr marketing eu
Aug 2019 - Nov 2019Intern in social media marketing*Creating social media tips on Canva for Facebook and Pinterest.*Creating content for Morr Marketing clients on Canva.*Doing research for content.*Scheduling posts on Facebook group "Social Media Made Stylishly Simple".*Scheduling posts for Pinterest account "Be Your Own Graphic Designer".*Designed and presented social media campaign ideas.*Stayed updated with latest marketing concepts and techniques.*Monitored social media and online sources for industry trends.*Developed standard operating procedures and document workflows for current and future process steps.*Created unique and engaging content for range of social media platforms including Pinterest and Facebook*Performed market analysis and researched latest trends.*Stayed updated with latest marketing concepts and techniques.*Designed and presented social media campaign ideas. Show less

Freelance
Feb 2020 - nowFreelance social media consultant
Inditex
Oct 2021 - Jun 2022Visual merchandiser
Mango
Jun 2022 - Mar 2025Assistant store manager
Licenses & Certifications
- View certificate

Improve seo for your website
LinkedinOct 2020 - View certificate

Seo foundations
LinkedinOct 2020 
Certificate of completion - seo masterclass a-z and seo for wordpress website
UdemyJun 2019- View certificate

Email marketing: strategy and optimization
LinkedinNov 2020 
Professional diploma in social media marketing
Shaw academyMar 2019- View certificate

Seo for social media
LinkedinNov 2020 
Diploma in blogging and content marketing
Shaw academyMar 2019
Certificate of completion - social media management tool : buffer tutorial
UdemyJun 2019
Professional diploma in digital marketing
Shaw academyMar 2019
Proficiency in english
University of michiganJun 2013
Languages
- enEnglish
- grGreek
- ruRussian
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