Experience

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  Kreator, training for business and human resource management

  Feb 2006 - Jun 2006

  Sales representative

  • Building and developing relationships with new and existing customers• Trade negotiations, preparing offers for customers• Preparing presentations and reports• Analysis of the potential of the market

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  Dixons retail- currys

  Mar 2007 - Mar 2015

  • Responding to action request from the Control Room Manager• Problem solving• Assisting with the maintenance work programmes as required• Investigating reasons and re-starting system after faults and emergency stop• Monitoring and improving the continuity of the storage infrastructure• Temporary leading a team • Driving Mechanical Handling Equipment ( Fork Lift Truck, LLOP truck, PPT truck)• Preparing and dispatching orders• Work on various departments

  • Control Room Analyst

    Dec 2007 - Mar 2015

  • Warehouse operative

    Mar 2007 - Dec 2007
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  Ups gbs polska sp. z.o.o.

  Mar 2015 - Feb 2017

  Cod account administrator

  • Collection activities for UK• Resolving customers queries and complains regarding open invoices and payments made via phone calls, e-mails, letters and ECM• Investigating outstanding invoices on UPS accounts • Building and developing relationships with process owner in UK• Trace customers’ payments in various UPS systems• Follow-up on unapplied payments on UPS temporary accounts• Training new employees

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  Fresenius kabi business services sp. z.o.o.

  Mar 2017 - Mar 2019

  • Coordinating UK team on the level of the process• Prioritize daily work load to meet department and corporate goal• Supervise the cash allocation process, incl. monitoring of clearing accounts, active participation in the mismatch resolution process• Correct errors and solve problems• Conduct sample checks on postings• Prepare month-end reports• Route and resolve disputes and deductions internally, process appropriate adjustments • Identify process improvement and standardization opportunities and support implementation process• Two moths transition experience in UK including preparation of DTP’s (desktop training procedure) Show less

  • SAP trainer

    Oct 2017 - Mar 2019

  • Accountant

    Mar 2017 - Mar 2019
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  Si-consulting sp. z o.o.

  Apr 2019 - Feb 2023

  Sap crm consultant

  DAILY RESPONSIBILITIES:Application Service and development works - daily monitoring ofthe SAP CRM system and solving problems reported by users.Changing the configuration, implementing changes to systemsand creating transports to higher systems.Analysis of current solutions and searching for systemoptimization.Checking and configuring middelware connections afterrefreshing (a copy of the production system on the test system)and system patching.Setting up and implementing objects used in data replicationbetween CRM and ERP systems.PROJECTS:Full preparation of a new business role with individual configuration after consultation with the client (business operations, categorization, search options, menu, permission restrictions, etc.). Cooperation with an ABAP consultant in order to create a custom object tailored to the client's needs.Integration of the address database with the TERYT database as a CRM Consultant/Project managerApplication Service and development works as a CRM Consultant CRM implementation test as a CRM ConsultantSAP CRM implementation / building LSMW tool for BP data migration and KYC customer verification as a CRM ConsultantSAP GUI BASIC - training for employees as a CRM Consultant Show less

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  Bosch digital

  Dec 2022 - now

  Konsultant ds. modułu sap crm/c4c