Experience

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  Engineering services

  Mar 2011 - Feb 2012

  Transmission engineer

  Responsible to establish microwave link as per the link budget.Responsible to Maintain the KPI e.g. RSL, Attenuation and wave propagation.Aware with the usage of PNMT, PNMT j, PNMT Max and hyper terminal.Worked on NEC IPASOLINK, NEC PASOLINK & Sagemcom’s IDUs. Aware with the sectoring of RF antenna, also worked on Directional Antennas, Dual Band Antennas and Omni Directional Antennas.Installation and commissioning of the BTS’s IDUs and ODUs. Installation and commissioning of Microwave links. Installations of Micro sites and also aware with cell splitting in networks. Testing and VSWR of Coaxial cables and GSM Antenna with Site Analyser (BIRD).Installation of Feeder and IF cables Show less

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  Ibex | global

  Feb 2012 - Nov 2013

  Give assistance via M2000 software by which provides Mobile station's R.F status to L1 Tech Support Executive for slow browsing and low signal issues.Provided the expert resolution on port forwarding, DVR Setting, static IP's Status and Port Status via different tools.Worked on M2000 for checking Base Station's Status, Sector's Status, R.F Parameters and Bandwidth usage at user end.SMTP configuration and troubleshooting. Analyse behaviour of user end Wi-max devices response via various parameters.Remotely monitor Wi-max sites via Network Management System (NMS) for B.T.S response, B.T.S Ping and Packet lose.Monitor sites behaviour in case of issues.To contact and send the team to the site location to resolve complaints tickets which opened from NOC or Customer Care Centre.To test devices (Siemens, Zyxel, Green Packet) in term of Radio Frequency (CINR, TX, RSSI).Being updated for Network Alarms through emails and M2000 online software for Network Management.Receive the Alarm diagnose the problems and troubleshoot it. Proactively conduct system updates by studying impacts, discussing implementation scenarios with suppliers and sub-contractors.Troubleshooting and solving customer's Internet and Network related problems such as No Browsing, No Signal, Slow Browsing and Frequent Disconnection. In depth knowledge of Wi-Max technology and its deployment. Providing technical support on the various platforms of Windows, Macintosh and Linux (Ubuntu). Call back to the Customers for their internet complains and try to resolve their issues during on call trouble shooting. Escalate unresolved issues to C.R.U for visit. Show less Worked as a Customer Support ExecutiveTroubleshooting and solving customer's Internet and Network related problems such as No Browsing, No Signal, Slow Browsing and Frequent Disconnection. Providing technical support on the various platforms of Windows, Macintosh and Linux (Ubuntu). Call back to the Customers for their internet complains and try to resolve their issues during on call troubleshooting. Escalate unresolved issues to C.R.U for visit.Responsible to resolve their technical and non technical issues. Show less

  • Technical Support Executive

    Jun 2012 - Nov 2013

  • Customer Support Executive

    Feb 2012 - Nov 2013
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  Sct group (sindh police central command and control)

  Nov 2013 - May 2016

  Noc engineer

  Managing the Data Center of more than 150 servers and Cisco Layer 2 and Layer 3 Switches in Sindh Police’s Surveillance Project.Configure Camera site in different VLANs according to the ring based topology, configure uplink port and inter-VLAN routing among multipleswitches and VLANs.Intense troubleshooting and problem resolution in a fast paced environment for managed quality of services. To install, support and maintainnew server hardware and software infrastructure.Working on different vendor’s servers such as CISCO UCS C210, IBM X3620 M3 and Dell PowerEdge R710, etc. To analyze and resolve faults,ranging from a major system crash to power outage.To install, support and maintain new server hardware and software by using Windows Deployment Services, Active Directory Domain Controllerand DHCP Servers.To Configure, support and monitor new IP Cameras hardware and software infrastructure in Network Video Recording (NVR) basedenvironment.Configure different RAID such as 0,1,5,6 and 10 on different servers as per requirement and data redundancy.Remotely access and troubleshoot different servers via VNC, Remote Desktop Connection and Remote Server Administration Tool (RSAT) toresolve Network related problemsIn-depth knowledge and experience to configure of Dedicated Hot Spare & Global Hot Spare.Remotely monitor IP camera sites via Network Management System (NMS) for Site response, site Ping and Packet lose.To provide technical support and briefing to the users and visitor with varying levels IT knowledge and competence.Maintains a detailed record of the incident report of problems and methods used to solve it.To work closely with other departments/organizations and collaboration with other IT staff.To plan and implement future IT development and undertaking project works.To contact and send the field team to the site location to resolve issue at problematic camera Show less

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  Ntg pakistan

  Jun 2016 - Jun 2017

  System engineer

  Manage and document system configurations, network changes and proactively ensure the highest levels of systems and infrastructureavailability.Monitor and test Virtual machines, physical host and Storage area Network’s performance for potential bottlenecks, identify possible solutions,and work with developers to implement those fixes.Intense troubleshooting and problem resolution in a fast paced environment for managed quality of servicesWorking on Cisco unified computing manager to manage 12 Cisco M2 blade servers via KVM console.Responsible to create & associate service profile with the servers, storage, VNIC & VHBA. Configure raid and install VMware & widows on thehost according to the need.To create virtual machines on host & assigned the resources e.g. RAM, Process & storage via VSphere Clint.Knowledge how to configure cluster, host, fault tolerance, high availability & migration of virtual machines in VSphere.Working on Storage Area Network via Command View software to create and modify Vdisk, associate with the virtual machines according to the plan.Managing the user accounts and computer via Active Directory on the bases of their departments and Computers.Working on Storage Managing DHCP server with various scopes according to the different VLANs with the help of DHCP rely configuration.Configured and maintaining Windows Deployment Services to install and Windows Operating Systems on servers and computers.Configured and maintaining the File Server to access important application and files to the users.To provide technical support and briefing to the users and visitor with varying levels IT knowledge and competence.Maintains detailed incident report to record the problems and methods used to solve it.Share daily & monthly reports about the Network issues and their performance with the higher management.Responsible not only to manage NOC team 24*7 according to roster but also to resolve their all escalated issues Show less

• 

  Hbl - habib bank limited

  Jun 2017 - Jul 2024

  • Administrate, configure and install Hypervisor platforms such as VMware, Oracle Linux Hypervisor (KVM) & Microsoft Windows cluster to maintain high availability of virtual environment and server infrastructure.• Administrate and configure VMware and Hyper-V Replication to maintain the availability of virtual environment at primary & DR sites. • Worked on Dell EMC & IBM Enterprises SAN to create and assign new LUNs according to requirements.• Install and configure various versions of Linux OS, including RedHat and Oracle Linux, to troubleshoot issues and perform adhoc support tasks such as user creation, rights assignment, swap and filesystem enhancement, and OS upgrades within a Linux environment.• Integrate and update patches in Linux and windows VMs through ManageEngine Patch Management Plus and Patch Management Ivanti.• Integrate and update End Point Security tools in Linux and windows VMs through Mcafee Trellix to ensure the comprehensive and continuous cybersecurity and resilience.• Manage Dell EMC VxRail, Dell MX740C, PowerEdge R940, and Lenovo Flex chassis, and perform preventive maintenance activities, including Hypervisor upgrades, firmware and driver updates, patch installations, and issue resolution at both OS and hardware levels, as outlined in the action plan.• In case of any incident, responsible for lodging support requests and closely coordinating with vendors like VMware, Microsoft, IBM, and Dell EMC. Aims to resolve infrastructure incidents and problems, ensuring stability and availability for the enterprise. Execute action plans to resolve issues permanently.• Administrate the cloud infrastructure via Microsoft Azure to deploy, configure, and troubleshoot virtual machines, their Network securities, firewalls, load Balancers, Azure resources, and VM templates.• Harden the Windows server according to the CIS Benchmark, generate the hardening report, and validate it by CIS-CAT Software. Show less Create, Manage & troubleshot virtual machine in VMWare and Windows Hyper-v Environment.Install, Configure & Manage VMWare ESXI 5.0/5.1/5.5/6.0, V Center Server and VSphere Client using Clustering, FT, V-Motion, HAInstall, Configure Windows Server 2016, 2012 R2 & 2012 Cluster Service & Fail-over.Administration of EMC & IBM Enterprises SAN Administration VMWare & Hyper-V Cluster.Administration of IBM Chassis including Blade HS22, HP Chassis C-7000 including Blade 460\620\ Lenevo Flex Migrated Physical Server into Virtualize Environment on Hyper V & VMWareManaging System Center Virtual Machine Manager 2012 & Bio-Metric SystemAssisting in DR SITE in Virtualize Environment & perform DR Drill. Show less

  • Manager Virtualization

    Jan 2021 - Jul 2024

  • Assistant Manager -II

    Jun 2017 - Dec 2020