Brian Booth

Experience

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  Vivint

  Apr 2012 - Aug 2014

  Assistant Sales Manager

  Assistant Sales Manager:- Prospected door to door to find qualified homeowners to receive home automation - Lead meetings with sales reps to teach accountability, sales skills and persistence- Learned how to create value for customers and make profitable decisions- Interacted with hundreds of homeowners and learned how to interact with various types of buyers

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  Asyma Solutions Ltd

  Feb 2014 - Jun 2016

  Software Consultant

  Software consulting with Asyma Solutions Ltd : - Created service tickets and troubleshooted issues as Tier 1 support - Implemented Sage 300 ERP for customers - Managed upgrades to newer software versions with a smooth roll-out - Suggested improvements and trained on better ERP processes - Created financial reports using MS Excel or Crystal Reports

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  Tempest Development Group

  Aug 2016 - Sept 2019

  Implementation Project Manager

  Software Implementation Project Manager :- Collaborate with municipalities, cities and regional districts to streamline their business processes- Manage projects to be completed on time and on budget- Represent Tempest Development Group while co-ordinating with City staff during projects- Train end users in an engaging and empowering way- Consult on how Tempest software can automate business functions

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  CentralSquare Technologies

  Sept 2019 - Oct 2020

  Customer Success Manager

  Responsible for developing and maintaining excellent relationships with existing clients within British Columbia in order to increase customer satisfaction, retention, reference-ability, and revenue. Works to understand customer’s short-term and long-term strategic plans, build customer’s confidence, act as an advisor for software and professional service needs and provides early identification and resolution of at-risk customers.

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  PowerSchool

  Mar 2021 - now

  Customer Success Manager

  Provides dynamic account management for School District's K-12 software systems. Coordinates contract renewals and positively impacts retention and renewal rates through proactive account management. As an advocate for customers, shows a willingness to go ‘the extra mile’ for customers and brings a collaborative approach to deliver the best to each and every customer. A dynamic and organized self-starter who can work independently while also being part of a team.