Alice Boselli

Alice Boselli

Head Waitress

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location of Alice BoselliBrescia, Lombardy, Italy

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  • Timeline

  • About me

    BDC MANAGER presso Gruppo Saottini Auto

  • Education

    • Liceo Classico Alessandro Racchetti

      2004 - 2009
      Diploma di Maturità Lettere - Studi Umanistici 80/100

      Diploma

    • Università Cattolica del Sacro Cuore

      2010 - 2013
      Laurea triennale in Scienze Umanistiche Lettere Moderne 110/110 cum Laude
    • Università Cattolica del Sacro Cuore

      2013 - 2014
      Master Universitario MU1 in Scienze Umanistiche Comunicazione ed organizzazione di eventi
  • Experience

    • Pizzeria Ristorante Il Girasole

      Aug 2009 - Mar 2020
      Head Waitress

      Skills acquired: good personal presentation skills - friendly, polite and helpful - patient and diplomatic when dealing with complaints - flexibility and reliability, with a willingness to work weekends and evenings - stamina and efficiency.

    • Ellisse Communication Strategies S.R.L.

      Apr 2014 - Sept 2014
      Event Operations Manager - Intern

      Consulting with clients, managing budgets, booking venues, contacting guests and speakers, promoting the event, and liaising with suppliers.

    • GRUPPO BOSSONI SPA

      Apr 2016 - Mar 2020
      Addetto Bdc

      Providing assistance to costumers through the buying process as well as for other needs such as car maintenance, organisation of meetings with sellers.Skills: Customer Service Management - Complaint Resolution - Retail Operations Management - Customer Satisfaction - Front-End Supervision - Sales & Margin Improvement - Teambuilding & Training - Cost-Reduction Strategies - Order Fulfillment

    • Gruppo Saottini Auto

      Mar 2020 - now
      BDC MANAGER
  • Licenses & Certifications

    • FCE

      Cambridge Assessment
      Jul 2008