Prabhu Kalaiselvan

About me

Digital Transformation Leader | GCC Builder | GCC Architect | Trusted CXO Advisor | AI-First Operations Advocate I’m a growth-focused transformation and delivery executive with 23+ years of experience leading digital innovation, building and scaling global capability centers (GCCs), and executing enterprise-wide programs across Fortune 500 clients. Currently a Director at Deloitte, I help organizations thrive by blending strategy, technology, and operational excellence. Highlights: Scaled GCCs from 0 to 300+ FTEs and grew accounts to ₹200+ Cr within 3 years through strategic expansion and solution-led GTM execution. Delivered $200M+ digital transformation programs across industries including retail, manufacturing, and SaaS tech. Spearheaded the design and delivery of Generative AI solutions, enhancing software development lifecycle efficiency as well as helping bring efficiency to various business verticals Led global Customer Experience transformation , eCommerce and cloud-first transformations using Adobe Experience Cloud, SAP CX, SFCC, HCL and Liferay, aligned with $28B+ client growth agendas. Partnered with CXOs to enable GenAI-driven operational shifts, enabling efficiency, improving delivery velocity and organizational readiness. Recipient of multiple “Largest Deal Win” awards for pre-sales solutioning and strategic delivery impact. I believe in empowering high-performance teams, aligning delivery with business value, and driving measurable outcomes through innovation and trust. Passionate about shaping the future of digital business through continuous learning, transformation leadership, and AI-first strategy. Let’s connect if you’re building the next frontier in digital transformation, GCC growth, or AI operations.