Jon Eisenhart

Experience

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  Sunrise Aquatics

  May 1999 - Aug 2003

  Customer Service

  Job Accomplishment: Over the five years that I worked with Sunrise Aquatics I was able to sharpen my customer service skills. I had frontline contact with the customers, assisting in design, sales, and maintenance of their custom water gardens. I was able to gain experience in self directing how and when "Spring Cleanouts" would be scheduled and completed. I also gained retail sales experience in the store are, thru product training and hands on experience I was able to direct customer to the right product to suit their needs. These customers came back year after year for both service, and merchandise. Show less

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  Federal Aviation Administration

  Mar 2004 - now

  Certifications

  Airline Transport Pilot License Multi-Engine LandCertified Flight Instructor/ Instrument InstructorA320 Type RatingB757 Type RatingB767 Type RatingERJ-190 Type Rating CL-65 Type Rating (CRJ-700)FCC Radio Operator PermitClass I medical, no waiversFlight Time: Total Time.................5400Jet..............................5000 Instrument...................167Pilot in Command.....1489

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  The Home Depot

  May 2004 - Aug 2006

  Customer Service

  Job Accomplishment: Customer Service: during my tenure at The Home Depot I was a Lumber and Building Materials associate, and a Gardening associate. I was recognized as having outstanding customer service four times, and was awarded "Customer Service Merit Badge" by my supervisor. The merit badge awards were given based on customer feedback. My supervisor looked to me for task completion and to help correct problems within the department (safety issues, forklift operation, inventory Show less

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  Gulfstream International Airlines

  Aug 2006 - May 2007

  Customer Service

  Job Accomplishment: While at Gulfstream International I performed a LEAN Value Stream map of the baggage collection process and present my findings to my Aviation Business Management Class. Customer Service Agent: as a customer service agent I offered passengers piece of mind. I would assist in the boarding process by escorting passenger thru the ramp area to the correct flight. During periods of canceled or delayed flights I would accommodate passengers on the next available flight even if it included the use of an alternate airline. Ramp Agent; maintain airline on time schedule thru execution of proper baggage handling; marshaling of aircraft; and loading aircraft to appropriate specifications. Show less

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  North Florida Flight Training

  Jul 2007 - Aug 2007

  Certified Flight Instructor/ Instrument Instructor

  Job Accomplishment: Certified Flight instructor/ Instrument instructor. Teach students from private pilot- commercial pilots to prepare them for the Federal Aviation Administrations practical test. I provided ground and flight instructions for students based on their schedules. In addition, I provided a high level of customer service by making myself available for additional review/study sessions, outside of normal business hours.

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  GoJet Airlines

  Aug 2007 - Apr 2013

  Captain

  Job Accomplishment: As Captain on a Bombardier Candidair Regional Jet 700 series, under the United Express banner. I manage and ensure all aspects of safety and time management in preflight, flight, and post flight operation. I ensure compliance with all part 121 CFR.

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  SNOW Ski & Board

  Aug 2009 - Mar 2010

  Sales Associate

  At SNOW I am responsible for equipping individuals with specialty ski equipment. My skill set for being successful at SNOW begin with good customer service and first impression then lead into product knowledge and budget. I can offer the customer the safest and best equipment within their budget, and frequently offer them a lot more product for a little extra. My product knowledge frequently leads to better customer satisfaction, and bigger sales. I work seasonally at Snow Ski & Board part-time when I am not flying. I use this as an outlet to stay sharp on my customer service, presentation, and sales skills. Show less

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  American Airlines

  Oct 2016 - now

  Captain:-Embraer E190 (Check Airman)Maintain:- Safety- Passenger Comfort- Efficiency- On Time ScheduleFirst Officer:-Airbus A320 family-Boeing B757, B767-Embraer E190

  • Captain

    Apr 2013 - now

  • Check Airman E190

    Oct 2016 - Apr 2020