Experience

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  منصة كتبي - kutubee platform

  Jul 2021 - now

  Freelance

  - Entering data by inserting texts and audio of the questions for each story.- Assuring that the audio is matching the highlighted text for each page in the books.- Uploading audio file on each book page.- Modifying the audio slices to match the number of words for the text on the page.

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  Bank al etihad

  Oct 2023 - now

  Teller

  1. Customer Service: Providing excellent customer service by assisting clients with various transactions, including deposits, withdrawals, and account inquiries.2. Cash Handling: Accurately counting and handling cash, checks, and other financial instruments while ensuring compliance with bank procedures.3. Transaction Processing: Executing various financial transactions, such as processing loan payments, issuing cashier's checks, and handling foreign currency exchange.4. Record Keeping: Maintaining precise records of all transactions, balancing cash drawers, and reconciling discrepancies.5. Product Knowledge: Having a good understanding of the bank's products and services to educate customers and promote relevant offerings.6. Security: Adhering to security protocols and procedures to protect both customer and bank assets.7. Compliance: Ensuring that all transactions and activities comply with relevant banking regulations and policies.8. Problem Solving: Resolving customer inquiries and issues, and referring complex matters to appropriate bank personnel.9. Teamwork: Collaborating with colleagues to ensure smooth bank operations and an efficient customer experience.10. Professionalism: Demonstrating a high level of professionalism, trustworthiness, and confidentiality when handling sensitive financial information. عرض أقل