Portia Mollo

Portia Mollo

Call Centre Agent

Followers of Portia Mollo853 followers
location of Portia MolloCity of Johannesburg, Gauteng, South Africa

Connect with Portia Mollo to Send Message

Connect

Connect with Portia Mollo to Send Message

Connect
  • Timeline

  • About me

    Business Partner at Simplify. Hr

  • Education

    • UNISA

      2012 - 2014
      Diploma Public Relations

      Activities and Societies: None Public Relations

    • Varsity College

      2011 - 2011
      Project Management Diploma Project Management

      Project Management

    • MANCOSA

      2020 - 2024
      Bachelor of Commerce Honours in Human Resource Management Human Resources Management Honours Degree
  • Experience

    • Absa Bank

      Jun 2005 - Jan 2008
      Call Centre Agent

      Cold callingSelling life coverAssisting clients to switch their home loans from their banks to Absa BankOffering customer serviceDoing AdminCapturing customers details on the Absa system

    • Nedbank

      Feb 2006 - Feb 2008
      Homeloans Consultant

      Training new clients on the Nedbank systemGetting new leads to increase the Nedbank shareCold callingClient services Assisting clients with their Home Loans applicationDoing credit checks on clientsDoing client visits

    • Momentum

      Mar 2009 - Oct 2011
      Call Centre Agent

      Selling life insurancesCustomer serviceAdminReaching monthly set targets Cold callingGenerating leads

    • SAA

      Jan 2010 - Jan 2010
      Travel Consultant
    • Budget Rent a Car

      Apr 2012 - Dec 2012
      Reservations Agent

      Assist clients with their reservations for car rental.Customer serviceMeeting daily and monthly targets Cold calling Doing admin and loading of clients details on the system

    • Brent Personnel

      Jan 2013 - Mar 2013
      Senior Recruitment Consultant

      Conducting first interviews with candidatesDoing cold calling to find new businessHeadhunting - identifying and approaching suitable candidates who may already be in workUsing candidate databases to find the right person for the client’s vacancyReceiving and reviewing applications, managing interviews and creating a shortlist of candidates;Requesting references and checking the suitability of applicants before submitting their details to the clientBriefing the candidate about the responsibilities, salary and benefits of the job in questionOrganising interviews for candidates as requested by the clientInforming candidates about the results of their interviewsNegotiating pay and salary rates and finalising arrangements between client and candidatesGeneral Administration support:Capturing/Typing of CV’s into the system (Placement Partner)Editing CV’s and making sure that the dates aren’t overlapping, spell checks and also that it’s written in the correct sentence formatScreening and short listing of CV’s, assisting with sourcing of CV’s from job portals and social networksNetworking with agents to find suitable candidates, Interviewing, doing inductionsChanging and updating the status of the applicantsRegretting unsuccessful applicants and Updating new startersArranging interviews & assessment to be doneDoing interviews, doing reference checksDoing verifications i.e., ITC, qualifications & criminal checks for candidates, using MIE, I Facts and transunion Show less

    • HR Solutions For Tomorrow

      Apr 2013 - Jun 2014
      Senior Recruitment Consultant

      Conducting Interviews on the right caliber of candidatesDoing cold calling to find new businessDoing client visitsPlacing of candidates in new positionsPrepping candidates for interviewsContinuous building of relationships with my clientsHeadhunting - identifying and approaching suitable candidates for positions Using candidate databases and Word Of Mouth to find the right person for the client’s vacancyReceiving and reviewing applications, managing interviews and creating a shortlist of candidates;Doing references and checking the suitability of applicants before submitting their details to the clientBriefing the candidate about the responsibilities, salary and benefits of the job in questionOrganizing interviews for candidates as requested by the clientInforming candidates about the results of their interviewsNegotiating pay and salary rates and finalising arrangements between client and candidatesGeneral Administration support:Capturing/Typing of CV’s into the system (Placement Partner)Editing CV’s and making sure that the dates aren’t overlapping, spell checks and also that it’s written in the correct sentence formatScreening and short listing of CV’s, assisting with sourcing of CV’s from job portals and social networksNetworking with agents to find suitable candidates, Interviewing, doing inductionsChanging and updating the status of the applicantsRegretting unsuccessful applicants and Updating new startersArranging interviews & assessment to be doneDoing interviews, doing reference checksDoing verifications i.e., ITC, qualifications & criminal checks for candidates, using MIE, I Facts and transunion Show less

    • PNet

      Jul 2014 - Apr 2017
      Business Development Executive

      • Driving to meet new prospects• Meet annual and monthly targets• Present to executive management on system demonstrations• Do training on the Pnet system• Maintain relationships with current clients (CRM)• Cold calling• Researching industries and leads• Doing Admin and Leads Management

    • JobisJob - Job Market Insights

      May 2017 - May 2018
      Account Manager (SA)

      Market Research and Analysis: Conduct research to identify new market trends, customer needs, and potential business opportunities.Lead Generation and Prospecting: Identify and generate leads through various channels, such as cold calling, networking events, online platforms, and referrals.Client Relationship Management:Act as the main point of contact for clients in and around South Africa, addressing their concerns and needs promptly.Partnership Development: Identify potential partners, suppliers, distributors, and other business alliances that could enhance the company's growth and reach.Proposal and Pitch Preparation: Prepare compelling proposals, presentations, and pitches tailored to the needs of potential clients. Clearly communicate the company's value proposition and unique selling points.Market Expansion: Identify and evaluate opportunities to expand the company's presence into new markets, regions, or industries. Develop strategies to penetrate these markets effectively.Product Development: Collaborate with the product or service development teams to identify opportunities for innovation and improvement based on customer feedback and market trends.Negotiation and Deal Closure: Lead negotiations with clients, partners, and other stakeholders to secure new business contracts and agreements. Ensure that deals are favorable to the company while also meeting the needs of the clients.Forecasting: Develop budgets and financial forecasts for business development initiatives. Monitor and report on the financial performance of business development activities.Networking: Attend industry events, conferences, trade shows, and other networking opportunities to build relationships, gather market intelligence, and promote the company's products and services.Market Positioning: Contribute to the company's overall market positioning by identifying and capitalizing on opportunities to differentiate the company from competitors. Show less

    • Careers24

      Nov 2018 - now
      Account Manager
    • Simplify. Hr

      Apr 2019 - now
      Business Partner
  • Licenses & Certifications

    • Project Management Diploma

  • Volunteer Experience

    • Outreach Programmes

      Issued by Sure Foundation Christian Church on Jan 2011
      Sure Foundation Christian ChurchAssociated with Portia Mollo