Alexander Rodriguez

Experience

• 

  Allied Global

  Jan 2015 - Dec 2015

  Sales and Retention Representative

  Sales and Retention Representative for Comcast US, working at maintaining customers and selling services.

• 

  Alorica

  Jan 2016 - Dec 2016

  Sales Representative

  Sales Representative for Time Warner Cable, Worked at creating packages for customers and selling Internet, Cable and Landline Services.

• 

  Conduent

  Feb 2017 - Dec 2017

  Sales, Billing and Customer Service Rep

  Resolution of Billing inquiries, Sales of Internet and cable services as well as Customer service requests.

• 

  Capgemini

  Jan 2018 - Jan 2022

  Working as an Assistant supervisor in the Warner Bros - Consumer Products engagement. Started a transition for the Cash Escalation process to bring it up from Burbank- California to Guatemala. Providing assistance to the Cash team by handling escalations and requests from licensees and burbank. Working along with the Coca-Cola Florida, sales team, managing a portfolio of customers and performing collections activities.

  • Assistant Supervisor - Cash Escalations

    Aug 2020 - Jan 2022

  • Senior Collections Specialist

    Jan 2018 - Aug 2020
• 

  PayPal

  Apr 2021 - now

  • Compliance Analyst

    May 2022 - now

  • Brand Risk Investigator

    Apr 2021 - May 2022