Alexander Rodriguez

Alexander Rodriguez

Sales and Retention Representative

Followers of Alexander Rodriguez151 followers
location of Alexander RodriguezGuatemala City, Guatemala, Guatemala

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  • Timeline

  • About me

    Compliance Analyst en Paypal

  • Education

    • Universidad Galileo

      2017 - 2021
      Administracion de empresas Business administration
  • Experience

    • Allied Global

      Jan 2015 - Dec 2015
      Sales and Retention Representative

      Sales and Retention Representative for Comcast US, working at maintaining customers and selling services.

    • Alorica

      Jan 2016 - Dec 2016
      Sales Representative

      Sales Representative for Time Warner Cable, Worked at creating packages for customers and selling Internet, Cable and Landline Services.

    • Conduent

      Feb 2017 - Dec 2017
      Sales, Billing and Customer Service Rep

      Resolution of Billing inquiries, Sales of Internet and cable services as well as Customer service requests.

    • Capgemini

      Jan 2018 - Jan 2022

      Working as an Assistant supervisor in the Warner Bros - Consumer Products engagement. Started a transition for the Cash Escalation process to bring it up from Burbank- California to Guatemala. Providing assistance to the Cash team by handling escalations and requests from licensees and burbank. Working along with the Coca-Cola Florida, sales team, managing a portfolio of customers and performing collections activities.

      • Assistant Supervisor - Cash Escalations

        Aug 2020 - Jan 2022
      • Senior Collections Specialist

        Jan 2018 - Aug 2020
    • PayPal

      Apr 2021 - now
      • Compliance Analyst

        May 2022 - now
      • Brand Risk Investigator

        Apr 2021 - May 2022
  • Licenses & Certifications