Alexander Luis

Experience

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  Freelance

  Jul 2022 - Jul 2024

  Certified Personal Trainer
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  Krav Maga Martial Arts

  Mar 2023 - Aug 2023

  Program Director

  - Oversaw daily operations, including marketing, sales, enrollments, and student progress, resulting in a 22% monthly increase in gross revenue through strategic initiatives.- Conducted client consultations, leveraging negotiation skills to secure enrollments and foster lasting relationships.- Delivered exceptional customer service to prospective and current students, ensuring high levels of satisfaction and engagement.- Organized community engagement events targeted at new students, facilitating their integration and fostering a welcoming environment within the academy. Show less

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  Target

  Nov 2023 - Jan 2025

  Asset Protection

  - Minimized shortage risks by proactively identifying and addressing theft, fraud, and operational vulnerabilities.- Monitored and investigated security incidents to prevent loss and ensure a safe shopping environment.- Collaborated with store leadership and law enforcement to implement effective security protocols.- Responded swiftly to crisis situations, ensuring the safety of guests, employees, and company assets.- Provided exceptional customer service by assisting guests and fostering a secure and welcoming environment. Show less

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  National General

  Feb 2025 - now

  Inside Auto Trainee NG Anaylst II

  - Investigate and evaluate auto insurance claims to determine liability, coverage, and settlement value.- Negotiate fair and timely claim settlements while ensuring compliance with state regulations and company policies.- Analyze claim data to detect potential fraud and mitigate financial risk.- Collaborate with policyholders, claimants, legal teams, and repair facilities to streamline the claims process.- Leverage analytical and problem-solving skills to enhance claims efficiency and customer satisfaction. Show less