FENGJI GAO

Experience

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  ACY Securities

  Oct 2017 - Jun 2019

  Senior Account Manager

  - Meet sales targets and specific performance metrics, aligned with business strategies- Support account managers and representatives to ensure client satisfaction- Communicate with clients at a senior level to resolve issues and inquiries- Generate innovative ideas to support clients and boost brand awareness- Use client feedback to improve customer experience- Report on sales results on a regular basis and suggest improvements- Identify and approach potential clients- Ensure brand consistency- Stay up-to-date with product launches and provide support to clients and the sales team- Give public speaking on both Fundamental and Technical analysis of FX trading on monthly basis. Show less

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  Synergy Financial Markets

  Sept 2018 - Mar 2019

  Senior Account Manager

  - Manage multiple accounts; develop positive working relationships with all customer touch points- Drive client retention, renewals, upsells and client satisfaction- Prepare campaign insights reporting, including analysis and research- Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

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  CJC Markets

  Jun 2019 - Dec 2019

  Sales Manager

  - Implementing the sales strategy with aligning domestic & international objectives.- Build, grow and manage the sales team and ensure each member meet their minimum KPI.- Servicing clients and maximizing client flow business while adherence to applicable regulatory rules, all relevant compliance and full observance of procedures with regards to local regulations.- Develop, implement and manage the sales strategy in order to achieve the sales goals and drive revenue growth, capital efficiency, product development, increased market share and customer satisfaction. - Focus on cost containment and rigorous adherence to internal/external risk controls and risk mitigation requirements when on boarding new clients as well as maintaining existing clients.- Specific to FX, provide for full focus on servicing sales clients needs with respect to foreign exchange transactions as for cross border and cross product business.- Effectively manage sales desk to service institutional sales ( Asia Pacific) priority clients, establishing and maintaining high level contacts with current and target customers.- Weekly and Monthly reporting on sales performance against budget and reporting on variances. Show less

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  Australian Capital Funds Management Limited

  Aug 2019 - Dec 2019

  Quantitative Investment Manager
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  Super Forex Financial Pty Limited (SuperTrader Markets)

  Dec 2019 - now

  • Executive Director

    Jan 2021 - now

  • Head Of Sales & Operations

    Dec 2019 - Jan 2021