Deep Enrich
Tim Ngo
186 followers
San Lorenzo, California, United States
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About me
Technical Support Analyst - E-commerce
Education
DeVry Institute of Technology
2000 - 2003Bachelor's Degree Computer Engineering
Experience
University of San Francisco
Aug 2007 - Aug 2012Client Support Manager
Aug 2011 - Aug 2012Client Support Specialist
Aug 2007 - Aug 2011
USWired
Aug 2012 - May 2014Window Desktop Support Engineer
Stanford University
May 2014 - Oct 2014Desktop Support Technician
Ohlone College
Nov 2014 - Mar 2020IT Support Technician II/Interim Web Developer
Moody's Corporation
Mar 2020 - Feb 2022Technical Support Analyst
Visa
Feb 2022 - nowTechnical Support Analyst - E-commerce
Licenses & Certifications
Apple Certified Technician
AppleJun 2011
ITIL Foundation Certificate
PEOPLECERTJun 2011
Support Center Analyst
HDIJan 2008ITIL Foundation Manager Certificate
PEOPLECERTMar 2011
Casper Certified Technician
JAMF SoftwareJun 2016
Languages
- viVietnamese
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