Tim Ngo

Tim Ngo

Followers of Tim Ngo186 followers
location of Tim NgoSan Lorenzo, California, United States

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  • Timeline

  • About me

    Technical Support Analyst - E-commerce

  • Education

    • DeVry Institute of Technology

      2000 - 2003
      Bachelor's Degree Computer Engineering
  • Experience

    • University of San Francisco

      Aug 2007 - Aug 2012
      • Client Support Manager

        Aug 2011 - Aug 2012
      • Client Support Specialist

        Aug 2007 - Aug 2011
    • USWired

      Aug 2012 - May 2014
      Window Desktop Support Engineer
    • Stanford University

      May 2014 - Oct 2014
      Desktop Support Technician
    • Ohlone College

      Nov 2014 - Mar 2020
      IT Support Technician II/Interim Web Developer
    • Moody's Corporation

      Mar 2020 - Feb 2022
      Technical Support Analyst
    • Visa

      Feb 2022 - now
      Technical Support Analyst - E-commerce
  • Licenses & Certifications

    • Apple Certified Technician

      Apple
      Jun 2011
    • ITIL Foundation Certificate

      PEOPLECERT
      Jun 2011
    • Support Center Analyst

      HDI
      Jan 2008
    • ITIL Foundation Manager Certificate

      PEOPLECERT
      Mar 2011
    • Casper Certified Technician

      JAMF Software
      Jun 2016