Sneha Hande

Experience

• 

  AXA

  Feb 2007 - Mar 2009

  Specialist

  1. Processing and servicing of life insurance (Unit-Linked and Conventional Policies). 2. Handling complaints from end customers. 3. Issue letters to financial advisors and customers 4. Generation of weekly team reports 5. Cross skilled across 3 teams in life insurance

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  ANZ

  Apr 2009 - Dec 2009

  Analyst

  1. The Static team is an operations group which support the Institutional Businesses by proving effective and timely maintenance of client static data across the group's core systems 2. Establish new clients in wholesale operations systems 3. Amend client details and/or credit limits for existing customers 4. Ability to look after 12 different systems

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  Ernst & Young

  Dec 2009 - Nov 2010

  Analyst

  1. Worked with multiple groups including Human capital, Business Tax Compliance, L&D (Learning and Development) and Q&RM (Quality and Risk Management ) 2. Ensured smooth process and audit compliance for Data Management, Coordination, Account Management services3. Handled Tax Return Co-ordination for Expats of US and India for multiple clients4. Ensured Service Charter/SLAs for Daily and Weekly processes5. Co-ordinated/Escalated Client issues to required groups to ensure proper communication Show less