Jake Pollmann

Experience

• 

  Avalon Digital Marketing Inc.

  Jan 2001 - Jan 2003

  IT Manager

  Linux, Windows, Mac, and network administration for both internal and external systems.

• 

  Consonus Technologies

  Jan 2009 - Sept 2010

  Client Services Manager

  * Manage all aspects of relationship with over 100 accounts including many Fortune 500 companies.* Build ongoing customer relationships with IT Administrators, Managers, Directors, and CTOs* Assess customers’ evolving needs and work hand in hand with sales team to grow revenue* Project management of implementation of managed services and colocation environments* Use Salesforce.com and Sugar CRMs to manage sales pipeline, renewals, and churn

• 

  ViaWest

  Oct 2010 - Sept 2012

  Senior Client Relations Manager

  Develop and manage ongoing relationships with ViaWest customers. Coordinate post-sale implementation of data center and managed services. Collaborate with Sales Executives and Sales Engineers in the sales process.

• 

  Periscope Holdings (formerly BidSync)

  Aug 2012 - now

  Director of Information Technology

  Directing, managing, and supervising all of BidSync's IT related activitiesResponsible for 24/7 delivery of BidSync eProcure and BidSync Links+ Software as a Service (SaaS) productsDesign and develop IT systems and network infrastructureData protection and disaster recoveryProject planning and managementPreparation and management of IT budgets