Pavel Angelov

Pavel Angelov

Technical Support Representative

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location of Pavel AngelovBulgaria

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  • Timeline

  • About me

    Senior Incident Manager at Draftkings | ITIL® | ITSM

  • Education

    • Sofia University St. Kliment Ohridski

      2014 - 2016
      Master's degree Computational Linguistics
  • Experience

    • Sixty K Ltd (60K)

      Jan 2014 - Jan 2015
      Technical Support Representative
    • Interoute

      Jan 2015 - Jul 2016
      Service Delivery Coordinator
    • Hewlett Packard Enterprise

      Jul 2016 - Apr 2017
      Critical Incident Manager
    • DXC Technology

      Apr 2017 - Apr 2021
      High Priority Incident Manager
    • Energize Global Services Bulgaria

      May 2021 - May 2024
      Problem Manager
    • DraftKings Inc.

      May 2024 - now
      Senior Incident Manager
  • Licenses & Certifications

    • Cloud Computing Fundamentals: Cloud Virtualization & Data Centers

      Skillsoft
      Aug 2023
      View certificate certificate
    • Practical ChatGPT: From Use Cases to Prompt Engineering & Ethical Implications

      Skillsoft
      Aug 2023
      View certificate certificate
    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Feb 2017