Alex Drago

Alex Drago

Followers of Alex Drago4000 followers
location of Alex DragoLos Angeles Metropolitan Area

Connect with Alex Drago to Send Message

Connect

Connect with Alex Drago to Send Message

Connect
  • Timeline

  • About me

    Senior Director, Head of Loss Prevention

  • Education

    • College of the Canyons

      -
      Associate of Science Criminal Justice
  • Experience

    • O'Reilly Auto Parts

      Jan 1992 - Jan 2005

      As Store Manager, I orchestrated comprehensive store operations, fostering sales growth, profitability, and unwavering adherence to company protocols. Guiding a dedicated team, I prioritized stellar customer service, adeptly managed inventory, collaborated with sales managers, and maintained strict compliance with pricing and safety standards. This holistic approach not only cultivated organizational success but also propelled my career forward within the company, marked by notable achievements and continued professional growth. Show less

      • District Manager

        Jan 1999 - Jan 2005
      • Regional Trainer & Recruiter

        Jan 1998 - Jan 1999
      • Project Manager

        Jan 1997 - Jan 1998
      • Store Manager

        Jan 1992 - Jan 1997
    • Pep Boys

      Jan 2005 - Jan 2013

      As the Area Director, I successfully managed and directed operations and sales functions across multiple shops and territories. Through effective leadership, I drove sales growth, improved margins, and controlled expenses. By ensuring customer satisfaction and implementing marketing programs, I increased sales while upholding company policies. Through personnel management and regular communication with my team, I achieved positive results, safeguarded company assets, and facilitated local marketing initiatives. Show less In my role as Retail Director, I excelled in overseeing the operational and sales aspects of numerous stores and territories. Through dynamic leadership, I spearheaded initiatives that boosted sales, expanded margins, and optimized expense management. By prioritizing customer satisfaction and executing marketing strategies, I drove sales growth while ensuring adherence to company policies. Through effective personnel management and ongoing communication, I upheld company standards, protected assets, and orchestrated localized marketing endeavors. Show less

      • Area Director

        Jan 2008 - Jan 2013
      • Retail Director

        Jan 2005 - Jan 2008
    • Harbor Freight Tools

      Apr 2013 - now

      Responsible for driving profitability through sales optimization and expense management, collaborating with stakeholders to implement strategic initiatives, and ensuring operational excellence. Focus on talent acquisition, development, and succession planning. Prioritize customer experience by maintaining well-stocked, organized, and welcoming stores. Success driven by results-oriented leadership, team building, customer-centric approach, vision alignment, interpersonal skills, and effective planning. Show less

      • Senior Director

        Aug 2022 - now
      • Regional Manager

        Feb 2017 - Aug 2022
      • Senior District Manager

        Feb 2015 - Feb 2017
      • District Manager

        Apr 2013 - Feb 2015
  • Licenses & Certifications

    • Investigative Interviewing Techniques

      Wicklander-Zulawski & Associates
    • Innovate Advisory Panel

      Loss Prevention Research Council (LPRC)
    • Loss Prevention Council

      National Retail Federation
    • Asset Protection Leaders Council

      Retail Industry Leaders Association (RILA)