Owayi Osa-Oghide

Experience

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  Methodist High School

  Jul 2009 - Jun 2010

  Administrative Assistant
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  Landmark Academy

  Jan 2011 - Dec 2011

  Catering and Hotel Management Trainee

  • Completed an intensive 6-month hospitality management training program, followed by a comprehensive 6-month internship, honing skills and gaining hands-on experience in all hotel and catering operations.• Acquired specialized training in adhering to stringent safety and sanitation policies to ensure the highest food and beverage handling standards in compliance with health regulations and industry best practices.• Effectively trained in preparing diverse food and drink menus while perfectly setting tables to create an inviting ambience for patrons across various meals of the day.• Deliver exceptional customer service to guests, consistently leaving a positive and lasting impression while upholding the highest levels of professionalism.• Expertly guided patrons through the menu, exhibiting an in-depth understanding of menu items, ingredients, and preparation methods, enhancing guest satisfaction through informative and engaging interactions.• Consistently maintained the utmost cleanliness and sanitary standards in workplaces and dining areas, upholding a pristine environment that reflects the high-quality service and experience patrons can expect. Show less

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  Irreplaceable Hair Salon

  Jul 2015 - Aug 2017

  Salon Owner and Operator

  • Strategically managed a dedicated team of five employees and three trainees, ensuring seamless task delegation, timely completion, and adherence to the salon's professional standards.• Assumed full responsibility for overseeing daily salon operations, cultivating an environment where clients are warmly and respectfully attended to, and actively seeking and incorporating feedback to enhance service quality continually.• Reviewed weekly and monthly client scheduling, proactively confirming appointments 48 hours in advance to minimize "no-shows" and optimize the salon's time management.• Efficiently rescheduled clients as needed, minimizing disruptions to the weekly schedule while ensuring customer satisfaction.• Constantly monitored consumable material supply levels, consistently placing orders with suppliers to maintain the essential minimum stock need, assuring continuous service availability.• Proactively managed routine maintenance of salon equipment, upholding operational standards and promptly addressing equipment-related concerns to ensure a seamless and professional customer experience. Show less

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  Owayi's Hair and Makeover

  Aug 2018 - Apr 2022

  Salon Owner and Operator

  • Executed a comprehensive re-branding initiative, strategically realigning the business name and model to better resonate with target audiences.• Completed the official registration of the salon as a full-fledged business entity with the Corporate Affairs Commission, ensuring legal compliance and establishing a strong foundation for sustained growth.• Established and actively managed captivating social media company accounts, leveraging digital platforms to increase the salon's visibility and reach, generating a more extensive clientele, and developing a thriving online community.• Thoroughly validated and analyzed data accuracy, harnessing insights to drive informed business decisions, enhance customer experiences, and tailor offerings to meet evolving market demands. Show less

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  High Impact Careers

  Jun 2023 - now

  Data Analyst

  • Facilitate accurate and intelligent decision-making by maintaining Business Intelligence tools and ensuring all reports are consistently updated to meet the increasing demands of business users.• Execute thorough market research to identify new trends, generate essential business insights from data, and ensure the highest integrity and consistency across multiple database systems.• Utilize the power of analytical visualizations with PowerBI and Excel to create interactive dashboards that optimize reporting efficiency, enable assessment of market trends and customer behaviour, and facilitate decision-making.• Perform data profiling, mining, and gap analysis methodologies and engage with users during the development and user acceptance testing phases, thereby driving seamless data integration and system performance.• Carry-out in-depth analysis to gain insight into user behaviours, journey patterns, and interactions in digital platforms, which is crucial in optimizing performance and promoting innovative business growth.• Contribute to developing data management approaches and protocols that align with organizational goals, resulting in increased efficiency, consistency, and accuracy in data handling across various platforms. Show less