Michael Roach

Experience

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  KB Home

  Jan 1993 - Jan 2003

  Branch Manager

  • Branch Manager, South Bay Division-Northern CA, 2002-2003• Branch Manager, New Mexico Division, 2001-2002• Operations Manager, Phoenix Division, 2001• Operations Manager, Las Vegas Division, 1998-2001• Loan Processor, Loan Counselor, Loan Counseling Manager, Las Vegas Division, 1993-1998Managerial Accomplishments:• Achieved record levels of Retention at 99% and Customer Service at 98% for New Mexico Division• Successfully lead campaign to eliminate in excess of 500 deficiencies in 60 days and drastically reduced risk of exposure to millions of dollars in losses due to uninsured loans• Achieved record levels of Retention at 80% which lead to increased bottom-line profitability for South Bay Division-Northern CA• Instrumental in converting Mortgage Business over to KB Home Mortgage during the acquisition of Lewis Homes for Las Vegas Division Show less

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  Ryland Homes (now CalAtlantic Homes- Please see updates below)

  Jan 2003 - Jan 2005

  Branch Manager

  • Managed daily operations of Ryland Mortgage and Ryland Title branches• Maintained reports, loan approvals, and closings for Builder evenflow production• Facilitated meetings between Branch, Builder Division, and Corporate Office• Supervised Staff to streamline process and increase productivityManagerial Accomplishments:• Lead expansion of start-up Mortgage Division into Las Vegas Area• Average 75% capture rate in highly competitive Las Vegas Market• Attained Branch profitability prior to forecasted expectations Show less

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  All Western Mortgage

  Jan 2005 - Jan 2007

  Loan Officer

  • Achieved Loan Officer of the Month Award for June, July, and August 2006• Preferred loan officer for KB Homebuyers Club• Self-generated sales with Realtors and Builders

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  Washington Mutual

  Jan 2007 - Jan 2008

  Banking Loan Consultant

  • Service mortgage needs of branch customer base• Responsible for originating new residential mortgage loans for three WaMu branches• Expand mortgage business for WaMu through sales and marketing campaigns

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  Citi

  Jan 2009 - Jan 2011

  Marketing Representative

  • STAR Player Award, March 2011• Team Member of the Month, June 2009• Preferred Lender for Primerica Financial Services• Service all mortgage needs for Primerica clientele• Instrumental in conversion of Citicorp Trust Bank from portfolio to conforming

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  Christiana Trust, a division of Wilmington Savings Fund Society, FSB

  Jan 2011 - Jan 2013

  Trust Associate

  • Administration of Personal Trust and Corporate Trust clients• Served on Board of Directors for Holding Company clients while holding officer positions of Secretary and Treasurer• Facilitated monthly Investment Committee meetings, quarterly Board meetings, and annual Shareholder meetings for Investment Holding Company client • Maintained daily operations of Nevada office

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  Synergy Captive Strategies LLC

  Jan 2013 - Jan 2014

  Client Manager

  • Business Development, sales and marketing to potential clients• Ongoing management of existing client base• Build and maintain client relations with new and existing customers• Frequent sales calls and presentations to both local and out-of-state markets• Gather and process client documents for actuarial/feasibility studies toward eventual licensing of new clients’ captive insurance company

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  UAMC / Lennar Homes

  Jan 2014 - Mar 2015

  Mortgage Advisor
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  Tri Pointe Connect

  Mar 2015 - now

  Branch Manager