Hannah Brown

Hannah Brown

Telephone Fundraiser

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location of Hannah BrownEdinburgh, Scotland, United Kingdom

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  • Timeline

  • About me

    Interpretation Officer at Historic Environment Scotland

  • Education

    • University College London, U. of London

      2011 - 2012
      MA Cultural Heritage Studies
    • University College London, U. of London

      2007 - 2010
      Bsc Anthropology
  • Experience

    • University College London

      Oct 2011 - Feb 2012
      Telephone Fundraiser

      Fundraising for UCL Annual Fund, telephoning UCL alumni and engaging them in conversation about their time at UCL and their current lives. Have taken part in two telephone campaigns after being selected to continue.

    • Geffrye Museum

      Dec 2011 - Jun 2012
      Head of Documentation (Who Stole my Milk Project)
    • Science Museum

      Feb 2012 - Aug 2012
      Visitor Experience Assistant

      Responisble for providing World Class Customer Service and running the Information and main admission desks, satelite till points, IMAX cinema, simulators and temporary exhibitions. - Ensure that World Class Standards are achieved and maintained.- Work as part of a team to achieve financial targets. - Duties include: cash handling, queue management, ushering, introductory speeches, taking customer calls and information assistance.

    • Discovering Places

      Mar 2012 - Aug 2012
      Research Intern/Project Assistant

      Discovering Places was London 2012’s Cultural Olympiad campaign to inspire and educate communities across the UK to discover their local environment. Main duties: Social media; developing the blog; researching, creating content, contacting potential blog contributors, copy editing; website management; creating a monthly newsletter; researching and reaching out to potential partnerships; general administation.

    • THE GEFFRYE MUSEUM

      Aug 2012 - Mar 2013
      Curatorial Admin Assistant

      Providing administrative support to the curatorial department. This job has a wide range of duties, which are giving me a great overview to working in a curatorial department. Duties include: curatorial support; coordinating the SSN and Centre for Studies of Home, including website maintenance and event management; department administration; PA to the Head of Collections and Exhibitions, including preparing presentations, diary organisation, correspondence, organising meetings, taking and distributing meeting minutes, maintaining budget files, filing and archiving; cataloguing new books; maintaining the library; act as receptionist to visitors in the curatorial department. Show less

    • Historic Royal Palaces

      Mar 2013 - Oct 2015

      Part of the core Creative Programming and Interpretation team, responsible for efficient delivery of small to medium sized exhibitions and projects. Duties include: Producing creative briefs and delivering creative solutions; working with the Interpretation Team and other departments to build an innovative and visitor-facing interpretation programme; working with Interpretation colleagues to directly support their large projects by taking on the responsibility for aspects of it; management of projects across the full spectrum of interpretation devices including audio guide development, special events, updating and maintaining existing interpretation elements, new presentations, graphics, static, artistic commissions, events, digital and multimedia; evaluation of interpretation practice, projects and exhibitions using appropriate techniques. Show less To be a core member of the Functions and Events Team offering excellent customer service and coordinating all Palace events.Duties include: To provide support to the F&E team by dealing with all written and verbal enquiries and co-ordination of all functions and events related administration, liaise with internal staff, clients and members of the public, co-ordinate and liaise with approved suppliers for the palace, assist the Events team in the delivery and running of events, ensure that the Artifax database is fully utilised and updated with correct F&E information. Projects include creating a twitter strategy for F&E in all five Palaces. Show less

      • Creative Programming and Interpretation Officer

        Jul 2013 - Oct 2015
      • Event Coordinator

        Mar 2013 - Jul 2013
    • The National Trust for Scotland

      Nov 2015 - Oct 2016
      Interpretation Project Manager

      To manage and implement large, medium and small scale interpretation projects at Trust properties. The roles focuses on project management, interpretative and programme planning, content and creative development, creative commissioning, support and advice to properties and delivery of the final operational end project. Duties include: Managing and coordinating interpretive projects to best practice interpretation and project management standards; Working with specialists internally and externally; To commission, brief, manage and provide the primary point of contact with external contractors, artists and designers on interpretation projects.; Effectively select and work with internal Trust staff involved in projects; To manage Interpretation project budgets of various sizes and contracts with external contractors; Set and manage projects within budget, report against budget. Show less

    • English Heritage

      Oct 2016 - Dec 2017
      Interpretation Officer, Stonehenge

      Oversee all historic interpretation at Stonehenge, including management of the temporary exhibition programme & the live interpretation offer

    • Historic Environment Scotland

      Dec 2017 - now
      Interpretation Officer
  • Licenses & Certifications

    • PRINCE 2 Practitioner