Nicole Firebaugh

Experience

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  Indiana Hospitality Group

  Feb 2013 - Jan 2015

  Area Director of Sales and Marketing

  Starting at the Front Desk in Lafayette, Indiana in February 2013, I worked my way up from the operations side to an Area Director of Sales.- Promoted from Front desk agent to Loyalty Champion- Promoted from Loyalty Champion to Assistant General Manager- Promoted to Director of Sales of the Holiday Inn Express & Suites in Lafayette, IN- Promoted to Area Director of Sales for the Holiday Inn Express and Suites Lafayette, IN and the Candlewood Suites Bloomington, IN- Helped sell, educate, prospect, establish LNRs, relationships, and ramp up the Candlewood Suites in Bloomington, IN in July 2014.- Conducted Hard Hat Tours to local businesses, associations, CVB, and Visit Bloomington- Planned, executive, and partnered with 4 local restaurants to celebrate the opening house of the Candlewood Suites on July 22, 2014- Booked sports, wedding, and corporate group room blocks- Conducted 15-20 set Appointments/Cold Calls a week- Maintained 50% extended stay for the last quarter of my employment - Established 17 Local Negotiated Rates in the 5 months I was employed Show less

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  Candlewood Suites Hotel-Tulsa

  Jan 2015 - Sept 2015

  Director of Sales

  - Establishing 60% Extended Stay business- Creating tiers for Transient Business to raise ADR- Booking weekend Groups- Establishing and maintaining relationships with clients for long term partnerships- Prospecting new business - Researched new developments in the area and called on the subcontractors before they would come into town to book in advance

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  Hilton

  Oct 2015 - Oct 2016

  Sales Manager

  Meet with and entertain and prospective clients. Respond to inquiries, qualify pieces of business, prepare proposals and contracts as well as selling meeting space and food and beverage.- "Cook and Book" Service and Sell meetings within a 45 day window - Contract 10-25 Guest Rooms on peak with and without meeting space- Actively solicit new and renewal business opportunities by conducting effective sales calls and discovery tours of the property- Conduct client lunches as well as inviting them out to the property for Happy Hours and Networking Events- Contract all wedding room blocks- Contract sports groups, bid on future and annual tournaments in the area, and penetrate the sports market to establish long term partnerships Show less

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  Texas Rangers Baseball Club

  Oct 2016 - Sept 2017

  Account Executive

  - Booking Corporate and Social Events on Non-Game days utilizing Club spaces around the stadium, parking lots, concourses, dugouts, field, media room, batting cages, and conference rooms- Prospect new business making 50+ cold calls a day, email campaigns, and networking events- Detailed, Planned, and helped execute Wedding Ceremonies, Birthday Events, Corporate Happy Hours, Galas, Company Picnics, Custom Team Building Scavenger Hunts

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  Harwood International

  Aug 2017 - Jul 2018

  Senior Sales Manager
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  CTS Technology Solutions

  Aug 2018 - Dec 2018

  Director Of Business Development
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  Vonage

  Jan 2019 - Dec 2020

  • Acquiring new business working directly with clients and utilizing channel partners • Consult with medium to enterprise level businesses (50-1,000+ employees)• Hunter position, 90% self sourced opportunities• Daily responsibilities included: 50+ cold calls, strategic door knocks, email campaigns, etc.• Expert in consulting with C-Level Executives: provided value and transitioned value prop to run, set, and close new business• Navigated internally to gather the correct team members to ensure the setup and installation of accounts• Provided businesses with their API Integration, UCaaS, and CPaaS solutions and properly qualify business opportunities Show less

  • Regional Channel Manager

    Jan 2020 - Dec 2020

  • Account Executive

    Jan 2019 - Jan 2020
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  TBI Inc.

  Mar 2021 - Jul 2021

  Strategic Partnerships
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  HKS, Inc.

  May 2022 - now

  UC Manager

  - Teams/Zoom/Voice ecosystems - Oversees AV Tech Team- Retrofit and design existing and new offices AV and network infrastructure systems