Tarek Shendi

Experience

• 

  ALef Community

  Sept 2019 - Oct 2021

  Social Media Team leader
• 

  IT Valley

  Jan 2022 - now

  Presales & Technical Engineer

  • Assist the sales team in qualifying & identify potential customers• Providing customers with after sales & technical advice to maximize their use of HW & SW• Analyze market potential before launching any product or service• Provide knowledge support to the entire sales team• Implementing safety guidelines for the operation of systems and equipment• Investigating failures and troubleshooting equipment or systems that break down• Training employees, clients and customers on proper handling and care of equipment• Developing corrective measures to prevent frequent technical problems• Training entry-level technical engineers• Preparing technical RFI for all missing & unclear data and RFQ for defined projects.• Preparing quotations and determining the appropriate Bill of Quantity (BOQ), Bill of Material (BOM), Technical Proposal, Riser Diagram & Scope of Work (SOW).• Creating training material and manuals for troubleshooting• Assessing, documenting and reporting quality deviation• Collecting data and presenting reports regarding technical issues• Design highly technical solution & identify the potential suppliers list for the provided solution. Show less