Hansol(Hannah) Lee

Hansol(Hannah) Lee

Customer Relationship Management Intern

Followers of Hansol(Hannah) Lee90 followers
location of Hansol(Hannah) LeeBrisbane, Queensland, Australia

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  • Timeline

  • About me

    Assistant Store Manager(2IC) at Surf Dive n Ski

  • Education

    • Korea Maritime & Ocean University

      2011 - 2016
      Bachelor's degree Environmental Engineering Technology/Environmental Technology
  • Experience

    • Schneider Electric

      Jun 2014 - Aug 2014
      Customer Relationship Management Intern
    • Kunhwa Engineering & Consulting Co.LTD

      Sept 2015 - Oct 2015
      Environmental Consultant intern
    • CHUNGHO NAIS

      Oct 2015 - Dec 2017
      Assistant Engineer

      Assist engineers by analyzing data, information and prepare drawingsDetermine costs, tracking and reporting expenses to meet cost standardsCreate and showcase presentation booth to attract new clientsScheduling engineers according to the customers' needs

    • Nike

      Oct 2018 - Jan 2019
      Sales Floor Associate(Apparel)

      Informing customers on current promotions and joining Nike membershipWomen’s sizing specialist (sports bra fitting and leggings)Develop visual merchandising skills used for store layoutChecking stocks and helping customers to purchase items by using electronic devices(MPOS)Achieved the highest responses through the pulse survey

    • CJ Olive Young Co., Ltd.

      Jan 2019 - May 2019
      Beauty Counselor

      Stock management, daily sales, deposits, store displays, training, and brand research.Recommending products based on customer’s skin type

    • Fenb Corp.

      Feb 2019 - May 2019
      Sales Associate

      Meet and exceed sales quotas and maintain client recordsHandle customer’s complaints and advise customers about company packagesHelp to find appropriate study groups for customers who have various English levels

    • Nike

      Jul 2019 - Dec 2022

      - Creat daily zone chart and modify rosters- Coaching conversation with employees- Oversee the floor and give support- Training part-time athletes about product knowledge, merchandising, and replenishment- Create plans for product merchandising according to the shipping & flash report- Communicate with corporate buyers in terms of price- Suggesting Markdowns & Green dollar lists depending on the inventory and sales trend- Handling complex customer complaints and loss- Opening/closing duties Show less

      • Visual Merchandising Manager

        May 2022 - Dec 2022
      • Lead of Product Lifecycle(Product Manager)

        Jun 2020 - May 2022
      • Full-time athlete(Footwear) of Product Life Cycle

        Oct 2019 - Jun 2020
      • Part-time athlete

        Jul 2019 - Oct 2019
    • Boardriders

      May 2022 - now
      Visual Merchandiser

      Billabong Brisbane International Airport / Surf Dive 'n' Ski Brisbane Domestic Airport- Monthly store layout change- Store open/close duties(banking/keyholder)- Product shipment receiving, processing, transferring to different store and daily/monthly visual merchandising-Working towards KPIs and brand goals (UPT (3+sales), daily sales target, WAPs (with any purchase items (add-on), etc.)- Serving multinational customers including domestic customers

    • Play Retail

      Jan 2023 - Feb 2023
      Visual Merchandiser

      Visual merchandiser at David Jones and Myer- Visit key stores (Such as Rip Curl, Neuw denim, Nobody denim, Ecoya, Acler, Significant other, Blunt, etc.), executing visual merchandising in accordance with the global and national brand directives- Build and maintain solid relationships with store teams- Provide in-store education to store teams, coach and develop their VM skills

    • Peter Alexander

      Feb 2023 - Mar 2023
      Assistant Store Manager
    • Surf Dive 'n Ski

      Jan 2024 - now
      Assistant Store Manager(2IC)
  • Licenses & Certifications

    • Standard First Aid, CPR and AED

      St. John Ambulance Canada | Ambulance Saint-Jean
      Nov 2021
  • Honors & Awards

    • Awarded to Hansol(Hannah) Lee
      Store of the region QLD/NZ 2024 Liberated brands(boardriders) Oct 2024 Achieved an award of "Store of the the region QLD/NZ 2024" among all of Surf Dive n Ski stores in QLD/NZ region
    • Awarded to Hansol(Hannah) Lee
      Store of the year 2024 Liberated brands(boardriders) Oct 2024 Achieved an award of "Store of the year 2024" among all of Australia Surf Dive n Ski stores
    • Awarded to Hansol(Hannah) Lee
      Product Life cycle MVP Nike MAG Apr 2021
    • Awarded to Hansol(Hannah) Lee
      1st Quarter MVP Nike MAG Sep 2020
    • Awarded to Hansol(Hannah) Lee
      MVP Nike MAG Aug 2020