Nitin Sethi

Experience

• 

  EXL

  Sept 2015 - Jun 2019

  >Partnered and collaborated with functional heads to provide executable insights and drive strategic initiatives, restructure sales strategy, and position the business better>Analyzed and performed cluster analyses to streamline product bucketing and offers across various customer tiers- This enabled the client to offer customizable services for each customer tier and created a win-win strategy>Analyzed the team performance trends under different domains in Revenue, Handling time, Transfer Rate, Call inflow etc.(resulting in an exponential decrease in costs and an increase in revenue)>Created High Spend Supplier Reports for the US Top 100 Fortune Bank for 1300 clients using AP data which enabled the stakeholder to design luscious offers for their customers.>Created a database for tagging the Client ID’s appending the previous reports reducing the manual tagging production time.>Evaluated new business opportunities and assess current trends to determine investments for expansion:- Explored various marketing channels to understand the consumer pulse Show less

  • Lead Assistant Manager

    Sept 2018 - Jun 2019

  • Senior Business Analyst

    Apr 2017 - Sept 2018

  • Business Analyst

    Sept 2015 - Mar 2017
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  MakeMyTrip

  Jun 2019 - May 2022

  • Deputy Manager

    Apr 2021 - May 2022

  • Assistant Manager

    Jun 2019 - Jun 2021
• 

  EXL

  Jun 2022 - now

  Senior Consultant