Joel Mendelsberg

Experience

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  Skagen Designs

  Nov 2006 - Oct 2007

  Inside Sales Representative

  Successfully maintained inventory in order to not have any shortage, took weekly inventory to maintain zero shrink and constant stocking levels. Worked independently with success by driving sales from 25 watches sold per week to 100 watches sold per week at our retail case in Valley Fair Mall inside Macy’s. Worked to drive sales by motivating sales associates and by consistently selling side by side with them. Kept accurate inventory counts, managed promotional products and kept display cases up to retailer standards. Obtained and grew more business with our retailer by obtaining more case space for increased product on the floor Show less

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  Prestige Promotion Group

  Dec 2007 - Dec 2009

  Purchasing Manager

  Met with vendors to negotiate pricing to maintain a set profit margin. Wrote and developed custom orders to meet the specific demands, while fulfilling budgetary requirements. Collaborated with all departments to insure quality control and to meet with customers deadlines. Used financial analysis tools to help to determine the best pathway forward for our business as well as our customers. Continued to innovate in implement new products so as to drive the growing demands of the promotional industry. Help to find new ways that will grab a targeted customer’s attention and show the need for our specific product or direction. Show less

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  Freeway Ford

  Jan 2010 - Jan 2018

  Lead Parts Counterman

  Lead Commercial/Fleet Counterman- Freeway Ford, Inc., Denver, Colorado 2010 - PresentInitially hired by Freeway Ford to serve as an Inventory Specialist. Quickly promoted, in less than 24 months, to a high-profile sales/departmental operations position based on exceptional performance, strong business acumen, and excellent customer communication skills. Contributions and accomplishments: Business/Operational Optimization  Develop competitive pricing strategies protective of margin price points; conducting deep, cross-sectional analysis on diverse variants that, to date, have effectively altered customer discounting programs, promoted company loyalty, and increased year-over-year revenue gains.  Expertly negotiated “win-win” contracts with aftermarket vendors to include Advanced Auto, Auto Zone and Napa Auto Parts to ensure immediate parts availability, favorable price margins, and acceptable warranty protections in an effort to decrease customer downtime as well as increase profitability.  Collaborated with the Inventory Manager in the establishment of strategic stock management practices; effectively securing immediate parts availability by tracking and identifying trending demands for constantly changing vehicle fleets comprised of all makes and models. Contributed towards a key business expansion initiative, from the ground-up, that introduced the servicing of heavy-duty vehicles; a highly-lucrative, yet challenging niche market.  Supported organizational goals by researching multi-brand sourcing options, establishing strategic vendor relationships, negotiating pricing contracts, and initiating inventory management practices specific to new, heavy-duty product lines. Efforts to date have successfully increased heavy-duty part sales by 15%, representative of an additional $125K in revenue. Show less

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  Freeway Ford

  Sept 2018 - Sept 2019

  Bussiness Development Manager/Service IT Director

  Business Development Manager-Promoted to provide senior-level oversight in the development and implementation of an innovative revenue optimization program specifically focused on Freeway Ford’s Auto Service Department; strategically utilizing sales and marketing tactics traditionally under-leveraged by the industry. Designed, built, and launched a new dedicated Service Department website page that has dramatically improved the customer’s ability to easily access information in alignment with current-day online/mobile researching trends. Spurred significant gains in customer engagement through the targeted application of social media outreach through popular search sites including Facebook, Yelp, and Google Reviews. -Successfully deployed several marketing campaigns using email, texts, social media, and direct mailers. Most notably, obtained a 3% ROI (representing $80K in revenue) after securing corporate marketing funds to develop and distribute a mailer targeting 12,000 prospective customers. Sales Technology Enablement. Earned recognition at the national level as the #1 early adaptor to “text to drive” technology—an innovative tool that has allowed employees to communicate with customers via text from the desktop environment. Developed a first-of-its-kind, proprietary online scheduling platform that has captured an additional 50-60 appointments per week representing a 30% increase in annual revenue as well as a 90% new customer acquisition rate. Drove the deployment of an online chat feature that has successfully transitioned the company from a phone/email customer response model to one that employs sophisticated, digital-based lead generation technologies. Customer Advocacy. Eliminated costly customer transport expenses by implementing a dedicated Lyft program in place of the traditional customer shuttle process. Program has been well-received by customers and has garnered attention for reducing customer transport wait times. Show less

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  Cosmos Concepts LLC

  Jan 2020 - now

  Principal Owner

  Inventor and innovator in consumer goods utilizing advanced materials and manufacturing.

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  Cosmos Concepts

  Jan 2020 - now

  Principal Owner and Consultant at C3 Cosmos Concepts Consulting

  My approach to strategic consulting centers around a holistic examination of people, process, tools and technology, based on expertise from my own “real world” experience.I analyze and prioritize growth by examining the interactions your team has with one another and the technology utilized. Then, applying a predictive model of growth we can determine the department(s) to focus on with a goal of generating the highest ROI. The hardest part of growth or change is managing the interactions between people and departments.By first understanding what roles, responsibilities and growth is expected from each individual in each department, we can then begin to understand the process each takes and how the each departments operation effects one another. What skills are in need of developing? What actions are we doing that are out dated?Process investigation involves looking at specific actions within the department and what the expected goals would be. Is your parts inventory aging? What processes are in place to correct that problem?Is your service team failing to communicate with customers in a timely manor? Is that a problem of technology or training of team members?The tools encompass all non human interactions your team encounters. First, we look at what you have today and how it is being used as well as at what capacity. Many tools have far deeper capabilities, but your team may lack the training or knowledge to use them effectively. Finally, we can evaluate the technology in place. It is likely your team members struggle to communicate effectively, what tools are in place to facilitate that need easily and quickly? Perhaps your network requires higher bandwidth to effectively utilize a current tool. What future proof technologies are available to help grow your market share? Show less