Roopa Mathad, PMP

Experience

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  Infosys

  Jun 2008 - Apr 2014

  Project Team Lead

  I Joined Infosys as a Fresher in 2008 as Process Executive and grown internally to Team Leader -Projects. During my tenure with Infosys i had exposure working in Project Management and Service Delivery Domain for Clients like British Telecom and AT&T.Projects Managed.1) British Telecom Broadband Assurance and Fulfillment Project.Project Scope :- To lead a Service Delivery Team. Manage Team and resourcesDelegate task and activities to teamManage Team and Process PerformanceLead Client Process reviewDesign and Develop Quality ManagementManage Team Appraisals and Team building activitiesInitiate Process Improvement and efficiency projectsManage Customer Experience and Relations2) AT&T Asset Replacement Project.Project Scope: To plan and replace Network Assets and Infrastructure.Develop and Manage Migration Plan and ScheduleAssign Activities and TaskManage StakeholdersIdentifying and contracting delivery partners and establishing strong relations with them.Track and Monitor Project Status and Publish Project status report to stakeholders Identify and Mitigate Planned and unplanned risk.Completed 28 Successful Asset replacement projects across the globe.Skill sets :- Operations Management, Team Management, Resource Management,Project Management , Work force Management, Performance Management and Customer Experience.Domain :- Telecom. (Client - British Telecom & AT&T) Show less

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  ADP

  Apr 2014 - Nov 2017

  Project Team Lead

  I assumed the role of Project Transition Manager. I was based full time out of ADP Pvt ltd , Pune India as Team Leader - ProjectI lead the project transition from US to offshore embarking on an initiative to transfer knowledge and setup a Service Desk. Project Scope: To Transition a Remote infrastructure management project to offshore Involve in administering scheduling, remote infrastructure management, analysis, effort & cost estimation, resource procurement, deployment & work allocation.Prepare project management plans, periodic reports and other records as per set parameters, monitor progress of the project as per schedule / budgets, and ensure timely completion and delivery of the project.Proficiently implement the resource deployment and involve in ongoing monitoring of specific process to ensure budget and pricing assumption compliance.Setup new offshore team and led annual best start up infrastructure project.Identify the training needs for the process executives and ensure training implementation for the specific process to ensure competency development.Resolve escalations from the process owners and involve in internal and externalgovernance activity by adhering to the governance model applicable at the processlevel to sustain delivery predictability.Evaluate the existing gaps in the process, identify opportunity for improvement and implement the re-engineering initiatives to meet client and internal commitment on the continuous basis.Implement the improvement plan in order to enhance customer satisfaction and prepare the team level/ process level requirement of self-assessment to ensure delivery predictability for the specific process.Skill sets :- Operations Management, Team Management, Resource Management,Project Management , Work force Management, Performance Management and Customer Experience.Domain :- Remote Infrastructure. (Client - ADP Captive) Show less

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  N'osairis Technology Solutions

  Apr 2018 - May 2019

  Program Delivery Lead

  My current role with N`osairis Technology Solution is Program Delivery Lead and I am responsible to organize and coordinate ongoing and upcoming IoT programs. I provide strategic guidance to teams and project managers in ways that promote the company’s culture and also oversee the progress of operations.I have experience in managing staff of different disciplines to produce results in a timely manner and coach the team to develop efficient strategies and tactics.My goal for this role is to ensure that all programs deliver the desirable outcome to our organization. Show less

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  Capgemini

  Mar 2020 - Jul 2021

  Project Manager
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  UST

  Jul 2021 - Oct 2024

  Engagement Manager