Burcus Claudiu

Burcus Claudiu

Callcenter Operator

Followers of Burcus Claudiu158 followers
location of Burcus ClaudiuBucharest, Romania

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  • Timeline

  • About me

    SR. QA Engineer

  • Education

    • Universitatea Româno-Americană din București

      2010 - 2014
      Bachelor's degree Economist in the field of Economic Information
    • Universitatea Româno-Americană din București

      2014 - 2016
      Master's degree Computer Science for Business
  • Experience

    • Daedalus Millward Brown

      Apr 2014 - Aug 2014
      Callcenter Operator

      - Making phone surveys

    • Ubisoft

      Sept 2015 - Dec 2021

      - Creating and live maintaining of servers for all QA and Production teams- Modifying the scripts on servers according to the test/development needs- Identify and resolve all issues affecting player's connectivity- Extracting logs required for the programming team- Communicate directly with development teams and other Development Testers (locally and from other studios)- Perform regular tests on the product and/or tools in order to ensure the required quality- Report issues encountered with a standard format that can be easily identified and reproduced according to project guidelines- Validate high risk changes before they are integrated into the main version in order to ensure stability and basic functionality- Deliver feedback and reports to the development team, on a regular basis as well as on-demand- Plan tests on specific areas and improve upon the process throughout the project- Maintain open communication with the functionality test teams, assisting them with product details Show less - Coordinating the local DEV team and keep up to date the external teams involved in the online side of the project- Identify bugs and develop test plans for your assigned feature (e.g. mission, AI, audio, UI, gameplay, engine, online)- Follow up on functionality bugs found by internal + external teams, and coordinate their correction (sort, prioritize, and assign to the right developers) - Work with other development testers to stay up to date, fix features, suggest solutions to setbacks, share knowledge- Contribute to coming up with ideas for automated tests & solutions to optimize the testing process- Smoke tests (including features, missions, game flow validation) on the latest builds and sendingreports to the production and testing departments- Creating and updating confluence pages regarding the new features implemented by Bucharestteam- Creating and updating Jira Dashbords depending on the project, features and teams involved- Providing support for the Production team in reporting the issues and creating new tasks- Providing FSO's to the testing departments which includes what must be verified and newlyimplemented features Show less

      • Online Development Tester

        Jan 2021 - Dec 2021
      • Development Tester

        Aug 2016 - Jan 2021
      • QA Tester

        Sept 2015 - Aug 2016
    • 888Sparkware

      Jan 2022 - Aug 2022
      Full Stack QA Engineer

      - Review specification and design documents- Create and maintain test plans and test cases- Perform full regression Server Side - Report, manage and track bugs in our applications- Write SQL queries for data analysis- Deploy server updates through Azure DevOps Pipeline- Tested each new build on iOS and Android over a year, performing UI validation, functional testing, and verifying database updates to ensure accurate in-app actions- Conducted cross-version testing, identifying issues across different OS versions and backtracking defects to determine whether they were newly introduced or present in previous Android/iOS builds- Ensure the best possible performance, quality, and responsiveness of applications- Execute performance tests and Load tests using JMeter- Create and update the .JMX files used for load and performance test- Use mRemoteNG to remotely connect to all testing machines to extract logs, check the servers versions, errors, deployment errors, stop/start/restart services- Use SQL Server Management Studio and Mongo to check and compare the data from DB- Use Fiddler to check the .API requests and to simulate lag and low internet speed- Use Kibana and XpoLog for monitoring/searching for logs and errors- Use DebugView to check for application logs - Work closely with different interfaces like developers, Product managers and Project managers- Propose automation test scenarios to replace manual testing - Investigate new technologies and work with peripheral/3rd partySkills: Azure DevOps · SQL Server Management Studio · Fiddler · MongoDB · JMeter · Kibana · mRemoteNG · WinSCP · AnyDesk · Clumsy · XpoLog · Mac · Linux · Mobile Testing · DebugView Show less

    • GoPro

      Sept 2022 - Nov 2024

      - Maintain and execute automated hardware tests using the Pytest framework to validate functionality and performance of embedded systems- Designed, maintain and implement front-end automated test suites to simulate diverse user interactions with camera systems, ensuring robust functionality and reliability across features like image capture, focus adjustments, and interface navigation- Maintain and execute backend stress tests to evaluate camera stability, performance under high load, and reliability during prolonged operation- Utilized GitHub for version control, leveraging PyCharm to push code changes and new automated tests, ensuring efficient collaboration and seamless integration into the development workflow- Used Jenkins to automate and trigger test executions, streamlining the continuous integration process and ensuring consistent quality through automated test runs- Participate in all aspects of testing: including sanity, functional, integration, regression and performance testing and constant adherence to the internal Framework used for testing and validation- Assuring a good compatibility between GoPro hardware and multiple SDCards available- Tested the GoPro App on iOS and Android, ensuring seamless functionality and UI consistency while connected to GoPro cameras. Conducted comprehensive validation to enhance the user experience- Performed root cause analysis, backtracking across OS versions and app builds to determine whether issues were regressions, new defects, or caused by Android/iOS updates - Participate in the design meetings and collaborate with the developers and colleagues to assure alignment on newest changes (new features, feature changes, release dates)- Providing bi-weekly or weekly build status reporting with the old/new issues encountered- Acting as Process Owner for the project I worked on Show less - Participate in all aspects of testing: including sanity, functional, integration, regression and performance testing- Create thorough/relevant bugs within internal issue tracking system (Jira, TestRail)- Execute performance and stress tests regularly - Analyze root cause failures and reporting them in a comprehensive manner- Record all test results for each test suite and provide a high-level summary for areas tested (using Confluence, Jira and Testrail)- Define, develop and implement quality assurance test plans and test cases using TestRail- Collaborate cross-functionally to create test processes, test specifications, regression tests, and build acceptance tests at all stages of firmware and software development- Assuring a good compatibility between GoPro hardware and multiple SDCards available through stress testing and automated tests Show less

      • Sr. QA Engineer - Automation, Testing and Validation

        Jan 2024 - Nov 2024
      • QA Firmware Engineer

        Sept 2022 - Jan 2024
  • Licenses & Certifications