
Krista Miller, MPS, SHRM-CP
Cashier

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About me
Strategic Human Resources Generalist | Talent Acquisition | HRIS Systems | Employee Engagement| Data Entry| Employee Relations
Education

Austin Peay State University
2017 - 2018Masters Professional Studies: Leadership & Organizational AdminstrationActivities and Societies: Student Alumni Association (Special Events Chair) Alpha Kappa Psi Business Fraternity Alumni Alpha Kappa Alpha Sorority Incorporated Graduate Chapter Skills in: Project Planning & SchedulingBest Practices in LeadershipConflict Management & NegotiationResearch MethodsSmall Group Leadership

Austin Peay State University
2013 - 2017Bachelor’s Degree Health and Human Performance Concentration: Public HealthActivities and Societies: Alpha Kappa Alpha Sorority Incorporated. ,Alpha Kappa Psi Business Fraternity. , and Housing Resident Assistant Skills in: Health Care Management Program Planning and Evaluation Epidemiology and BiostatisticsFoundation to Health EducationHealth of Special Populations Intro to Human Health and Disease
Experience

Once Upon a Child
Jun 2015 - Jan 2017Cashier• Created seasonal product displays• Successfully performed managerial duties during manager's absence • Worked with at least 4 new employees to keep assembly line moving efficiently• Assisted with phone operations, sales, product trade-ins, delivery and customer pick-up systems

Austin Peay State University
Aug 2016 - Aug 2018Resident AssistantSupervised two co-ed buildings with over 200 residentsAccommodated residents in their adjustment to roommate and community livingProvided helpful interactions for residents with minor academic and personal concernsDeveloped social and educational programs that helped residents network with the university communityAssist with the opening/closing and individual check-in and check-out of residence halls and apartments as required.

Montgomery Health Department
May 2017 - Jun 2017Intern• Researched methods for incorporating health in low socioeconomical communities in Clarksville, TN• Provided Healthier Montgomery participants with various resources that document their progress of participation in activities• Received estimates from local printing and billboard shops for Healthier Montgomery that include signs and posters with logo• Researched, prepared, and presented educational programs such as fitness pal and Fitbit to over 20 individuals from diverse populations• Assisted in more than 5 workshops with UT-Extension workers and Public Health Educators promoting information on growing healthier choses such as vegetables and different flowers • Helped with creating flyers and posters for the new initiative “Healthier Montgomery” ( Healthier Montgomery is a community initiative that uses data based on the household and their background) Show less

Hope Pregnancy Center
Jun 2017 - Aug 2017Intern• Received merchandise and evaluated clothing sales that are made • Counseled over 25 women ages 14 and older in crisis pregnancy situations • Helped clients in developing a plan of action regarding pregnancies• Organized clothing, equipment, and toiletries for infants in Josephine’s Closet• Assisted with clients by scheduling appointments for counseling and mentoring• Documented and observed interactions with clients by reporting any patient complaints to case managers.• Assisted women in identifying relevant community resources such as Workforce Essentials and WIC office for potential jobs Show less

Clarksville Montgomery County School System
Sept 2018 - Feb 2019Substitute Teacher
Publix Super Markets
Feb 2019 - May 2019CashierMaintained a neat and clean register areaMaintained an awareness of all promotions, and advertisementsAnswered customers' questions, and provided information on procedures or policiesCalculated total payments received during a time period, and reconcile this with total sales Provided premier customer service, including greeting customers and answering their question.

Kroger
May 2019 - Feb 2021Assistant Retail ManagerEstablishes and sustains interactive relationships with external vendors and contactsAssisting in tracking health and wellness requirements through pharmacy and little clinicWorks closely with non-profit organization such as Second Harvest donating over a 100 nutritional itemsMaintains confidential documents and information of knowledge of HIPAA Rules and Regulations Conducts at least 3 board meetings monthly and communicates current and division wide initiatives with the store teamsOversees merchandising to ensure that product is at the right time and place to meet the customer's expectationsManages the staffing, training, development, performance assessment, and disciplinary actions within areas of responsibility with over 100 employees Show less

Jennie Stuart Health
May 2021 - now•Performs routine tasks required to administer and execute human resource programs compensation, benefits and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, morale; occupational health and safety; and training and development.• Follow up with candidates and hiring managers regarding offer letters, employment and reference checks.• Support the onboarding process and hiring process, including: launching onboarding, tracking of pre-hire paperwork, and providing documents for employee files• Provide Data processing entry and administration support for the specified area.• Conduct orientation and training as needed.• Help new operations develop and implement tracking procedures for post-hire training, background checks, and performance reviews.• Train supervisors on progressive corrective action process and ensure fair and consistent implementation of corrective actions. Consult with managers on corrective actions, determine corrective action level, complete Corrective Action forms and submit to Human Resources Leadership for final review. • Maintain thorough knowledge of company policies, and state and federal employment-related rules and interpret policy for stakeholders.• Coordinate leave administration with employees, educate supervisors and ensure compliance with company processes, state and federal laws.• Serves as a link between managers & front-line employees with employee relations and interpretation of policies & procedures.• Conducts or assists with record audits and mandatory reports, including I-9 audits, EEO-1 filings, payroll audits• Collects and compiles HR metrics and data from a variety of sources including the human resource information system (HRIS) and payroll outputs, management and employee surveys, exit interviews, employment records, government labor statistics, competitor’s practices.Utilizes and gathers data from market-based compensation surveys Show less • Supports talent acquisition efforts by posting jobs, assisting with the screening, interviewing, reference check, background check and offer letter process• Identifies and attends networking activities such as career fairs, college recruiting events, professional association meetings, and outplacement services• Works closely with Generalists and Hiring Managers to develop requisitions and to understand overall needs and requirements• Advertises support roles across the organization by utilizing media, Internet, agency and other recruiting resources • Participate in recruiting alliances to remain informed of trend by researching opportunities to assist with turnover• Provides accurate and timely submission of Kentucky New Hire report while updating staffing matrix’s as needed • Coordinates applicant interview process while managing application and onboarding platforms• Maintains records and performs assigned administrative duties associated with job responsibilities• Conducts Exit Interviews with employees to receive valuable feedback for organization• Maintains accuracy of over 900 employees updates such as status changes, position conversions, and promotions working document, position control• Ensures staff credentials remain active in all clinical positons by using databases such as Nursy• Conducts pre-employment for new hires (background checks, badges, drug screens, etc.)• Educates Clinical and Non Clinical staff on orientation and requirements for the job• Assists with MS Outlook meeting calendar and scheduling for team members• Enters new hires and prepares documentation for orientation classes• Provides monthly reports to Clinical and Nonclinical functional VP’s• Processes the components for newly created positions• Maintains clinical/nonclinical job postings• Completes and maintains I9 reports for all new hires.• Provides formal and informal job offers.• Verifies employment using E-Verify. Show less
Human Resources Generalist
Jul 2022 - nowTalent Acquisition Associate
May 2021 - now
Licenses & Certifications

CPR certified

Food Safety Manager
May 2019- View certificate

SHRM - Certified Professional (SHRM-CP)
SHRMFeb 2025 - View certificate

Veterans at Work
SHRMMay 2024
Volunteer Experience
Member
Issued by Alpha Kappa Psi on Nov 2014
Associated with Krista Miller, MPS, SHRM-CPMember
Issued by Alpha Kappa Alpha Sorority, Incorporated on Nov 2015
Associated with Krista Miller, MPS, SHRM-CPProfessional Development and Certification Chairman
Issued by Western Kentucky SHRM on Jun 2022
Associated with Krista Miller, MPS, SHRM-CP
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