Rhadjan Torres

Experience

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  Copy Fácil Copiadoras

  Jun 2019 - Dec 2019

  Técnico de redes
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  Autônomo

  Jan 2020 - Jan 2021

  Suporte técnico

  - Technical assistance- Provision of outsourced services in the area- Network configuration- Troubleshoot- Customer support, in person and remotely- Tools: AnyDesk (Remote access); Native Windows Programs

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  Iteris Consultoria e Software

  Aug 2021 - Apr 2023

  - Methodology(s): Scrum and Kanban - Perform requirementsverification using techniques directed by the Quality team- Develop test scenarios for reuse and test management usingGherkin- Join one of the development teams as a Test Analyst, focusingon the quality of flow and deliveries- Assist the quality team in proposing improvements to the internalflow, both for the project and for the team itself- Exploratory, Manual, Smoke, Regressive Tests, etc. - Understand market opportunities and challenges- Identify and monitor market demands in relation to training anddevelopment- Training in Fullstack Development in C# and Javascript languages,with the help of Angular and React frameworks

  • QA Engineer

    Feb 2022 - Apr 2023

  • Consulting Intern

    Aug 2021 - Jan 2022
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  AeC

  Feb 2024 - Sept 2024

  Agente Especialista

  - Intermediar a comunicação entre cliente e usuário final/consumidor por meio dos canais de atendimento. - Atuar por voz (telefone), texto (chat) ou BackOffice (em alguma parte do processo de atendimento). De maneira ativa, receptiva ou de suporte.- Área de atuação varia a depender do cliente em que está alocado