Daniel Kirby

Daniel Kirby

Support Agent

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location of Daniel KirbyGreater Bristol Area, United Kingdom

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  • Timeline

  • About me

    Software Support Manager at Henry Schein One

  • Education

    • Exeter College

      2000 - 2003
    • University of the West of England

      2003 - 2006
      Cultural and Media Studies
  • Experience

    • Devonshire Hayes Recruitment Specialists

      Sept 2006 - Feb 2007
      Support Agent
    • Sitel

      Feb 2007 - Feb 2008
      Business Support Agent
    • Gradwell Communications Limited

      Feb 2008 - Aug 2017
      • Customer & Technical Support Manager

        Jun 2014 - Aug 2017
      • Lead Technical Account Manager

        Jun 2012 - Jun 2014
      • Key Account and Partner Support Manager

        Jun 2010 - Jun 2012
      • Technical Support Team Leader

        Oct 2009 - Jun 2010
      • Technical Support Agent

        Feb 2008 - Oct 2009
    • Leading Resolutions

      Dec 2017 - Jun 2018
      Commercial Services Manager
    • DX (Group) plc

      Oct 2018 - Nov 2019
      Customer Service Manager
    • Ultraleap

      Dec 2019 - Jul 2024
      Community & Customer Support Manager
    • Henry Schein One

      Aug 2024 - now
      Software Support Manager
  • Licenses & Certifications

    • Customer Service NVQ Level 2

      Bath College
      Sept 2012
    • CISCO Meraki CMNA Certified

      Cisco Meraki
      Aug 2014