Harsh Desai

Experience

• 

  Chorus Call India

  Oct 2017 - Nov 2017

  Call Operator

  My primary responsibility was to ensure that all aspects of the client's needs were met. I worked closely with conference managers to ensure that all requirements were understood and executed effectively. Through this experience, I developed strong relationship-building skills, which were crucial in managing expectations and ensuring client satisfaction.

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  Sarthi Group

  Jul 2019 - Jun 2020

  Equity Research Analyst

  1. Examined financial statements (quarterly, annual reports) and summarized key performance indicators.2. Preparing financial models, adjusting input estimates, attending live conference calls with Management.3. Analyzed financial data and identified trends and patterns to support investment decisions.4. Shadowed and worked alongside the research team to ensure accurate and complete compilation of financial reports.

• 

  V.B Gala Advisors Pvt. Ltd

  Oct 2020 - Nov 2022

  Associate

  1. Assisted in the development and execution of client projects by analyzing data from primary sources to generate actionable insights, boosting client satisfaction by 15%.2. Managed client portfolios using data analysis tools to enhance decision-making processes, achieving a 15% increase in client satisfaction ratings.3. Cultivated strong client relationships and delivered tailored solutions, resulting in a 25% increase in client retention and satisfaction over one year.4. Stayed current on economic and financial events by following industry developments and market news, ensuring informed investment decisions. Show less