Darce Lastiwka

Darce Lastiwka

Followers of Darce Lastiwka305 followers
location of Darce LastiwkaGreater Toronto Area, Canada

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  • Timeline

  • About me

    Customer Success Representative at Axonify

  • Education

    • McMaster University

      -
      Bachelor of Arts (B.A.) English Language and Literature

      Activities and Societies: McMaster University Choir

    • Humber Institute of Technology and Advanced Learning

      -
      Hospitality and Tourism Operations Management, Post Graduate
  • Experience

    • SIR Corp

      Jan 2016 - Jan 2020

      Facilitated a variety of digital marketing strategies across seven different restaurant brands including: Jack Astor's, Scaddabush and Canyon Creek. -Managed business information for online platforms including menus on Skip the Dishes, brand websites, and Google My Business-Responsible for creating, editing, scheduling and tracking KIPs for loyalty program emails and coupon offers-Worked with the internal I.T. department to set up promotional codes (manage QR code development and database), and email blasts relating to both national and local store promotions-Wrote, managed and hosted internal training webinars for social media monitoring program-Troubleshoot the development of gamefied loyalty app "Inspired Rewards"-Monitored and responded to guest feedback collected through reviews and surveys, and analyzed trends in guest sentiment-Scheduled social media posts on Facebook and Instagram, reviewed an updated SEO/SEM key words-Assisted Brand Managers with menu engineering and competitive review process using menu monitor tools and trend analysis Weniger anzeigen

      • Digital Marketing & Guest Response Coordinator

        Sept 2016 - Jan 2020
      • Hostess

        Nov 2015 - Jan 2016
      • Marketing Intern

        Jan 2016 - Aug 2016
    • Nudge

      Jun 2021 - now
      Customer Success Coordinator
  • Licenses & Certifications

    • WSET Level 2

      WSET — Wine & Spirit Education Trust
      Apr 2016
    • Certified Customer Success Manager (CCSM) Level 1

      SuccessHACKER
      Mar 2021
      View certificate certificate
    • Standard First Aid

      Canadian Red Cross
    • Food Handlers Certificate

      Food Handler Classes
      Apr 2014
    • Smart Serve

      Smart Serve Ontario
      Nov 2015
  • Volunteer Experience

    • Home Builder

      Issued by New Orleans Area Habitat for Humanity on May 2009
      New Orleans Area Habitat for HumanityAssociated with Darce Lastiwka
    • Piano Teacher

      Issued by Safety Net on Oct 2018
      Safety NetAssociated with Darce Lastiwka
    • Homebuilding Volunteer

      Issued by Wells of Hope on Mar 2019
      Wells of HopeAssociated with Darce Lastiwka