Carter Tan

Carter Tan

Senior Manager, Process Engineering

Followers of Carter Tan140 followers
location of Carter TanGreater Richmond Region

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  • Timeline

  • About me

    IT Business Relationship Manager | BRMP Certified | Lean Six Sigma Certified

  • Education

    • Southeastern Baptist Theological Seminary

      2023 - 2026
      Doctorate of Ministry Strategic Leadership
    • Mississippi State University

      1997 - 1998
      Bachelor of Science - BS Electrical and Electronics Engineering
    • Southeastern Baptist Theological Seminary

      2010 - 2015
      Master of Divinity, Christian Ministries
  • Experience

    • Capital One

      Mar 1999 - Dec 2010
      Senior Manager, Process Engineering

      Lead teams of process engineers to assess, design and implement complex enterprise business processes for Capital One Bank in the areas of Compliance and Card Operations. Includes using Six Sigma methodologies and project management best practices to improve quality, remove defects, minimize variability, and develop ongoing improvements and management. Leverage Lean and Agile practices to quickly deliver high business value.

    • IMB (International Mission Board)

      Jan 2011 - Mar 2015
      Information Technology Project Manager & SharePoint Analyst

      Major responsibilities include leading and managing enterprise-wide technical projects for IMB. Includes project management, change management, business analysis, options analysis, process improvements, and resource management. Lead development and business teams to deliver high-value projects with tight timelines and within budget. Minor responsibilities include supporting the SharePoint platform that hosts IMB Intranet for home office and field personnel.

    • Grace Chinese Baptist Church of Richmond

      Apr 2015 - Feb 2020
      Lead Pastor

      Responsibilities include preaching, teaching and disciple making. Managing human and financial resources, leading through change and conflict management, leadership training, budget stewardship and continuous improvements in the local church. Networking and partnership with local, regional and national level churches and pastors for mission work. Active collaboration with local non-profit organizations on community transformation and improvement projects. Heavy involvement with leadership at regional, state and national level. Show less

    • IMB (International Mission Board)

      Mar 2020 - now
      Information Technology Business Relationship Manager

      Manage executive-level relationships between IT and Business Units. Oversee large portfolio and budget of technology products and projects to ensure strategic business value are delivered, captured and optimized. Manage large portfolio of vendor relationships ranging from off the shelf cloud solutions to custom software engineering partners.

  • Licenses & Certifications

    • Professional Scrum Master

      Capital One
    • Management Development Program

      The Wharton School
      Oct 2023
      View certificate certificate
    • Lean Six Sigma Green Belt

      Capital One
    • Business Relationship Managment Professional

      Business Relationship Management Institute (BRM Institute)
      Dec 2021
      View certificate certificate