Carter Tan

Experience

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  Capital One

  Mar 1999 - Dec 2010

  Senior Manager, Process Engineering

  Lead teams of process engineers to assess, design and implement complex enterprise business processes for Capital One Bank in the areas of Compliance and Card Operations. Includes using Six Sigma methodologies and project management best practices to improve quality, remove defects, minimize variability, and develop ongoing improvements and management. Leverage Lean and Agile practices to quickly deliver high business value.

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  IMB (International Mission Board)

  Jan 2011 - Mar 2015

  Information Technology Project Manager & SharePoint Analyst

  Major responsibilities include leading and managing enterprise-wide technical projects for IMB. Includes project management, change management, business analysis, options analysis, process improvements, and resource management. Lead development and business teams to deliver high-value projects with tight timelines and within budget. Minor responsibilities include supporting the SharePoint platform that hosts IMB Intranet for home office and field personnel.

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  Grace Chinese Baptist Church of Richmond

  Apr 2015 - Feb 2020

  Lead Pastor

  Responsibilities include preaching, teaching and disciple making. Managing human and financial resources, leading through change and conflict management, leadership training, budget stewardship and continuous improvements in the local church. Networking and partnership with local, regional and national level churches and pastors for mission work. Active collaboration with local non-profit organizations on community transformation and improvement projects. Heavy involvement with leadership at regional, state and national level. Show less

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  IMB (International Mission Board)

  Mar 2020 - now

  Information Technology Business Relationship Manager

  Manage executive-level relationships between IT and Business Units. Oversee large portfolio and budget of technology products and projects to ensure strategic business value are delivered, captured and optimized. Manage large portfolio of vendor relationships ranging from off the shelf cloud solutions to custom software engineering partners.