Christopher Jimenez Gomez

Experience

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  Boston Scientific

  Jan 2011 - Jan 2012

  Operario
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  APL Logistics

  Jan 2013 - Dec 2014

  Customer Service Specialist
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  Emerson Automation Solutions

  Feb 2014 - Aug 2017

  Order Management Specialist

  Planning POR (Presidential Operational Report) for Business Units in terms of sales, Transfer process from Mexico to Costa Rica Quote to cash process, inventory, Materials delivery, cargo follow up, customer credit review, customer service elevated level.• Complex understanding of process to see way further issues that could affect an order• SAP, Oracle, CRM• Giving trainings to different departments for instance Engineering, teaching how to create items on system or how to bill properly.• Data entry, Booking, purchasing, delivery and billing process knowledge.• Tracking cargo from US Emerson factories to deliver cargo to final customers also working with import team to solve any issue related to commercials invoices, brokers, pending payments duties, HTS.• Verifying that destination is accurate based Show less

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  Bayer

  Aug 2017 - Jul 2020

  Order Management Specialist

  Women's Health Care USA transition to Costa Rica (VISA )Customer services, processing orders, material tracking, credits, returns, special customer processes, Training, and support team. Leading others to grow as team and internal projects. Documentation owner and creator.

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  Accenture

  Jul 2020 - now

  FP&A Specialist

  Sr FP&A, Project transition Expert , Order Manager Specialist, Order Management, Processes Transfer Knowledge, Documents Creator, cargo logistics and Customer Service with over 12 years of experience in multinational companies related to international logistics with advanced studies in Customs Administration. High Customer Service experience. High ability to work in a team, quality results oriented and new challenges.