Fadi Mouzannar

Experience

• 

  Federal Bank of Lebanon

  Jul 2011 - Aug 2011

  Trainee

  - Worked in a teller station, dealing with day to day accounts activities.- Participated in the opening and closing of different type of accounts.- Dealt with personal, educational, and car loans.

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  Private Tutoring

  Oct 2011 - Feb 2014

  Mathematics Teacher
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  AJIL Financial Services Company

  Feb 2012 - Feb 2014

  Credit Officer

  - Managed the credit facilities in compliance with the company’s credit policy and procedures and containment of credit risk.- Prepared and updated customer profile in order to come up with effective credit decisions.- Studied and understood over 30 Caterpillar machines to match customer needs with requested equipment.- Ensured that customer profiles are communicated to all relevant parties to provide visibility and awareness.- Attended training for Credit Decision and Collection methods by ACT.- Handled deals over SR 100 million with more than 100 customers- Studied in the Caterpillar University and earned the Green Belt Six Sigma Program. عرض أقل

• 

  Maven Insights

  Feb 2014 - Jun 2016

  - Prepared multiple market studies in the MENA region which include the Automobile, Telecom, Customer Experience, Hospitality and many other industries- Prepared Business, Financial and Operating Models for multiple online governmental services- Created multiple Users Journeys for an online service with full page content - Managed multiple stakeholders in order to create BRDs, Wireframes, Designs, HTMLs, Integration and Testing in order to launch multiple online services both desktop and mobile versions- Created a Pricing Strategy to decrease the market prize using macro economics tools and analysis- Coordinated with multiple internal stakeholder and Vendors in order to deliver more than 20 service videos- Created an overall training methodology to help the departments identify the required training for its employees- Created an excel calculator to be used by the sales team to calculate their incentive rewards (includes 13 different incentive models) عرض أقل - Performed workshops to identify and design process workflows in Nimbus for Lead to Cash cycle and supporting processes- Aligned the roles and responsibility as per the updated processes- Conducted compliance checks for implemented processes and suggested action items- Identified and classified business issues and proposed solutions for each of these issues- Suggested different authority levels for strategic and operational decision points- Defined functional requirements for automation- Wrote and performed UAT scenarios for multiple tools with the use of Atlassian Jira- Prepared a Proposal Tool to be used by the Bid Management team- Defined Key/Mega Accounts for Healthcare solution provider by analyzing different data and applying multiple criteria- Prepared a training presentation on Sales Incentive Basics عرض أقل

  • Associate

    Aug 2015 - Jun 2016

  • Business Analyst

    Feb 2014 - Aug 2015
• 

  9/10ths | تسعة أعشار

  Jun 2016 - Jun 2022

  Product Manager

  - Managed the design and implementation of one of the only publicly free data visualization tools in the region that aims to support SMEs and Entrepreneurs improve their decision-making with more than 1,200 reports (Zadd.910ths.sa).- Produced a custom-built confidential dashboard to be used by very senior government officials to support in decision making.- Launched a geolocation service with data from the “Royal Commission for Riyadh City” to visualize all the businesses and demographic information of Riyadh and Eastern Region on a district level (Map.910ths.sa).- Created a process-oriented approach to ensure all designs are delivered on time and meet the development requirements through Design Systems, specialized design sharing tools and collaboration with non-design team members.- Organized all internal tools in terms of access management and billing to reduce the entities monthly cost by around 25%.- Prepared multiple proposals for government and non-government entities, including a 5-day custom built dashboard prototype which led to an opportunity with one the largest investment entities in Saudi Arabia.- Conducted multiple prototypes using specialized tools in order to improve UX and collect focus groups feedback.- Analyzed and delivered multiple financial models for Nine Tenths with more than 10 services.- Managed four different services as PMO which includes, reporting to both internal and external stakeholders, handling all vendors communications, and supporting in the writing and processing of RFPs, POs and invoices. عرض أقل

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  Maven Insights

  May 2022 - now

  Senior Manager