Intel Pintakaew

Experience

• 

  Hobart Electronics

  May 2017 - Sept 2020

  • Supervised a team of 20 employees, standardizing processes to reduce assembly time by 30% and improve productivity by 15%.• Facilitated collaboration between teams and upper management, ensuring alignment on project goals and outcomes.• Trained and mentored new hires, reducing onboarding time by 40% and enhancing team cohesion.• Developed and maintained production dashboards, tracking key performance metrics and identifying areas for improvement.• Led weekly meetings to communicate production needs, delegate tasks, and ensure seamless execution, strengthening company relations and extending contract agreements. Show less

  • Production Team Lead

    Aug 2017 - Sept 2020

  • Production Assistant

    May 2017 - Aug 2017
• 

  Indiana University Bloomington Office of International Services

  Aug 2018 - Aug 2019

  Student Life Coordinator

  • Welcomed all international students at Indiana University by befriending and providing resources for academic assistance, passports, and related affairs• Coordinated with 50 Indiana University offices to plan events and cultivate an accepting environment of the university to international students which led to high engagement to events such as Indiana University World’s Fare• Administered leadership council meetings to advise student leaders and help establish connections among the many student associations on campus• Communicated with every ethnic student association involved with the office as a point of contact for any concerns from event planning to financial assistance Show less

• 

  Indiana University Foundation

  May 2019 - May 2020

  Advancement Ambassador

  • Contacted to an average of 600 alumni each work day via calls and emails to establish repertoire in the hopes of funding scholarships across all Indiana University related campuses• Garnered over $500 worth of funds each week for programs, scholarships, and departments for all IU related campuses while helping gain over $1,000,000 for scholarships with a team of 9 over the summer

• 

  Vietnamese Student Association at Indiana University (VSA at IU)

  Aug 2019 - May 2020

  President

  • Outreached to 110 new and current students at Indiana University so that they can be involved and welcomed to the organization while creating friendships, connections, and learning about Vietnamese culture by campus events• Delegated weekly tasks, overviewing other board members’ duties, and the current state of the organization while also creating events between Vietnamese Student Associations across Indiana and the Midwest

• 

  Bankers Life

  Mar 2021 - May 2022

  Sales Representative

  • Conducted data-driven assessments to identify customer needs and tailor insurance policies, increasing customer retention by 20%.• Analyzed competitor offerings to refine sales strategies, resulting in a 12% growth in policy sales.• Implemented targeted email campaigns using HubSpot, boosting qualified leads by 20% and enhancing customer engagement.• Delivered personalized consultations to clients, achieving a 95% satisfaction rate and driving a 10% increase in repeat business.• Collaborated with internal teams to align sales strategies with business goals, ensuring consistent revenue growth. Show less

• 

  Weee!

  Jun 2022 - Jun 2023

  • Managed end-to-end logistics operations, including vendor negotiations, routing strategies, and performance analysis, reducing costs by 12% and improving reliability.• Developed and implemented process improvements, leading to a 25% increase in team productivity and a 15% improvement in order fulfillment rates.• Utilized data-driven insights to identify bottlenecks and optimize workflows, achieving 95% on-time deliveries and reducing fuel costs by 10%.• Collaborated with cross-functional teams to align logistics strategies with business objectives, ensuring seamless operations and customer satisfaction.• Created and presented operational reports to senior leadership, highlighting key metrics, risks, and opportunities for improvement. Show less

  • Customer Service Representative

    Jun 2022 - Jun 2023

  • Logistics Coordinator

    Jun 2022 - Jun 2023
• 

  AmeriCorps

  Sept 2023 - Apr 2024

  Project Management Office Coordinator

  • Spearheaded cross-functional project alignment with organizational goals, improving on-time project completion rates by 15%.• Developed and maintained project dashboards using Asana and Smartsheet, increasing transparency and reducing discrepancies by 30%.• Drafted and standardized project documentation, including project charters, risk registers, and status reports, ensuring consistency across the PMO.• Facilitated weekly project review meetings with senior leadership, providing updates on project health, risks, and mitigation strategies.• Optimized resource allocation through capacity planning and workload balancing, resulting in a 20% increase in project efficiency.• Supported testing and QA efforts by collaborating with cross-functional teams to ensure deliverables met client requirements and use cases.• Created and delivered PowerPoint presentations to stakeholders, summarizing project progress, risks, and recommendations. Show less

• 

  BTS

  Apr 2024 - now

  Development PMO

  • Spearheaded end-to-end project delivery for cross-functional initiatives, ensuring alignment with business objectives and timely execution within budget constraints.• Collaborated with stakeholders across technical and non-technical teams to define requirements, streamline processes, and deliver scalable solutions.• Designed and implemented process improvements, reducing operational inefficiencies by 15% and enhancing team productivity.• Managed vendor relationships and third-party integrations, ensuring seamless deployment of technology solutions and adherence to SLAs.• Delivered data-driven insights and actionable recommendations to senior leadership, enabling informed decision-making and strategic planning. Show less